TravelStoreMaker traces its roots back in 2000 with 60 experienced employees teaming up to start a aviation business solution. Basically, TravelStoreMaker is not just an online travel agency, it’s an internet business engine that caters services to traditional airlines, low cost airlines, charter and tour operators, consolidators, hotels, web portals, corporations and affiliates wherein their range of business sums up a total of 24 countries worldwide.
Their Chairman and CEO since then is Mr. John Hazelwood. Prior to TravelStoreMaker, Mr. Hazelwood is also the founder and CEO of some business giants such as Face to Face Bulgaria, INTRANSCO and eCommerceAcademy. He is actually planning to launch a new travel startup soon.
TravelStoreMaker page features let consumers to search and compare airfare, hotel reservations and car rental services. This only means that the travel business site is not just about booking because the bottom part of the page gives the option for their products with b2b platform and other aviation related corporations.
To see the latest news about their company, just scroll down to the bottom of the page to their “Latest News” section. However, I noticed that the last news posted was dated back in 2013. Like other travel site, newsletter services is also available on TravelStoreMaker and social media account links are also shown on the home page.
TravelStoreMaker is generous with its page information. Aside from their direct contact number “+359 2 480 2222”, they also offer other customer service numbers: (1) 512 377 6980, (44) 20 7617 7868, (61) 2 6100 4438, (39) 06 991 97 180 and even the language is interchangeable to 21 languages internationally.
However, it is kind of suspicious that the travel site doesn’t have any consumer reviews. Does it mean no one ever tried to do business with them? Or maybe some did. Aren’t they good enough to be praised by their own customers? These are just questions, which almost affect the eligibility and the credibility of the company’s status. It is not safe to say the site is trustworthy.
On their Facebook account, I stumble upon some comments posted on their social media account saying:
“I contacted this website for API and paid the money they asked me for and then they took the API back. They never answer emails or phone calls i lost my money goodbye! This company is a scam! STAY AWAY trust me you’ll regret it” check this review, click here.
- Website URL: www.travelstoremaker.com
- Contact number: +359 2 480 2222
- Contact Email: info@TravelStoreMaker.com
- Fax Number: +359 2 983 2495
- Head Office Address: 2a, Klokotnitsa Street 1202, Sofia, Bulgaria
Advice to Revise
My overall thoughts about TravelStoreMaker, is they are doubtful. Maybe because only few companies start this kind of business (solutions) and they even got complaints already. How can you solve someone’s problem, if your company has a problem itself. This is just the basics. At least make your site a little bit modernized to be convincing. Give us the benefit of the doubt.
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