Travelation Review

Get the exalted feeling of pride with Travelation. “Save money, Rest easy” is stated on their hotel reservation page, wherein “Save a bundle” is on the car rental page. This is a lot to offer just with the headings. Let us see if they really provide the Joy of Travel!

Travel the nations with Travelation
Travelation was started in 2005 and the head office is in San Diego, California. Running 201-500 employees. The Chief Executive Officer is Mr. Michael Thomas. Basically, Travelation is a combination of two words; Travel and Elation. Elation means great happiness and exhilaration.

There’s not much history shown about Travelation, not even in Wikipedia. This is sort of fishy! Can’t even find an appropriate image of Michael Thomas, the name itself is too general.

Elation website and mobile app
Once you go to Travelation, a pop-up image shows and will offer call assistance by their experienced travel agents giving you the unpublished fares for their customers. A $20 off code is given to be used to avail the offer upon calling their agents toll free number which works 24/7.
Travelation Review - Pop up

The website allows customers to select location, desired country, depart date, return date, choose their class and how many people they are traveling with. Once you fill everything out, all that’s left is to hit Search Flights. In this Travelation Review I tried searching flights to Boston, Massachusetts and below is an image of the result page. What bothers me most is the pop-up is annoying.
Travelation Review - Sample search
As we can see, the website allows customers to narrow the searching options with price, duration, departure time, return time and select airlines.

Aside from booking flights, Travelation lets customers book hotel reservations and car rentals. When you scroll down, the website provides email subscriptions, live chat support and promotes domestic/international deals.

The Travelation’s Mobile app feature lets customers search flights, flight records, check flight alert and status, customer support and airline information. The mobile app is ready to be downloaded in App Store and Google Playstore.
Travelation Review - Mobile app

What others say about Travelation?
Travelation is getting a really bad reputation, for it was labeled as a SCAM. This ain’t a nice statement to have attached to your name. Though a recent comment rang a bell when the reviewer said: “I work as a customer service agent for United Airlines and I can tell you “travelation.com” is a SCAM. I have seen customers come to the counter with their entire trip planned but no ticket is issued. No reservation is made and no record exists at all in the system but when they call their credit card company a charge does exist in the name of the airline. I actually called the phone number listed on their website for a customer at the ticket counter and they blame the airline entirely, when the airline had no part in booking the reservation or issuing the ticket. The person on the phone was defensive, nasty and offered no help, no alternatives, options and was completely unwilling to work with me or the customer to find a solution. They denied they had ever even charged the credit card, when Visa very clearly showed a charge and then again blamed the airline. STAY AWAY FROM TRAVELATION AT ALL COSTS!!!”

Contact information

  • Website URL:         www.travelations.com
  • Contact number     +877 245 8620
  • Contact Email:       customerservice@travelhelpdesk.com

To sum it up
In this Travelation review, this online travel search engine might be a scam and we don’t know. One thing that’s bothering me, Travelation is not responding to comments and complaints.. What’s with the prompt customer service assistance and 24/7 toll free number if no one answers customer’s concerns? You make the judgement. Feel free to leave a comment below.

 

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