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Travelzoo Reviews 2016

Since it has been a year, we will be starting to write new reviews about the travel sites we once wrote about last year, just to give you a heads up of the current status or changes of a particular online travel agency. Things can change in a span of a year, that’s why we decided on re-writing some of the written travel search engines and give you the freshest feedback for 2016.

In this review, we will be re-talking about Travelzoo.

Travelzoo Reviews 2016

Travelzoo traces its roots back to October 1998 when a former print and television journalist, Ralph Bartel, established a travel company with an initial investment of $10,000. It was a smart move for him because, in time,

Travelzoo Reviews 2016-Holger Bartel
Holger Bartel

Travelzoo was recognized as one of the best websites for travel-related information and travel deals.

In 2015, their CEO Chris Loughlin stepped down and was succeeded temporarily by the acting CEO Holger Bartel, the brother of Ralph Bartel.

Along with the CEO’s transition to Holger Bartel as global CEO, a new title, Travelzoo announced that Mike Stitt will become president, North America, effective immediately. Stitt had headed Travelzoo’s entertainment and local categories most recently.

How does Travelzoo work?
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Travelzoo offers from more than 2,000 travel, entertainment and local companies. Travelzoo’s deal experts review offers to find the best deals and confirm their true value. They never publish a deal they wouldn’t book ourselves. That’s how they guarantee their customers that each deal is exclusive.

Travelzoo Reviews 2016-mobile appBasically, Travelzoo is not just about searching and booking deals online. Of course, it provides hotel reservations, vacation deals, cruises, restaurants, spas, car rental services and other entertainment and travel activities. Travelzoo specializes on online, media, publishing, advertising and local deals. Travelzoo has a mobile version of their service available on both the App Store and Google Play Store.

Navigating on Travelzoo doesn’t seem the case. How can a successful travel business have a not modernized web page? What I mean here is the design of the website is pretty dull and not well executed, there is surely room for improvements, big rooms. White background, logo at the top left, search engine on the right hand of the page and deals offered on the middle part. It doesn’t even convince a customer that Travelzoo is best site to book their travel itineraries.

Now, let’s check what have Travelzoo Reviews 2016 have to say…

Travelzoo Reviews 2016 from Consumers

Unfortunately Travelzoo had been getting bad score ratings from 113 reviews posted on SiteJabber. Customers had considered Travelzoo a money-hungry scam-company. Some others had even commented that booking or even checking on the deals of Travelzoo is a total waste of time.

One recent reviewer even said “I have never found a good deal on here. When I go straight to the hotel or airline sites. They are offering the same deals! So, why give them a chance to screw up my reservations?”

To see more of these Travelzoo Reviews 2016 reviews, click here.
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How To Reach Them?

  • Website URL:                 http://www.travelzoo.com/
  • Contact Number:           +44 (0) 20 3564 3000
  • Contact Email:               support_au@travelzoo.com
  • Fax Number:                  (02) 8093 7901
  • Head Office Address:     590 Madison Avenue 37th Floor New York, NY 10022 USA

Conclusion

Just like a zoo, the company had well explained what does Travelzoo offer. A zoo is known to be a place where animals are on display to keep visitors entertained. We are all aware that a zoo is the best term to explain unorganized grouping. Now, after writing all the facts about Travelzoo, it’s your discretion if you’ll pay a visit and use this travel site for your future travel plans. It is always best to make your research first before booking on a so-called popular travel site.

Feel free to leave a comment below.

 

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There are certain Pros and Cons with Online Travel Agencies. The Pros are of course, good income, connection to different travel companies, awards and many more. There’s actually only one overall encompassing con, failure. The potential of failing for online travel agencies is high, if the entire operation is weak and unstable. So imagine everything you invested to start a company, then simple mistakes are pointed out by customers until the burden becomes heavier and crushes you.

TravelZoo managed to stay alive all these years, how is the company doing these days?

The Predecessor and The Successor

TravelZoo was founded in May, 1998 in Mountain View, California, USA by Ralph Bartel, a former print and television journalist.

On July 1st, 2010, Christopher Loughlin became the CEO and is upholding the position up to now. TravelZoo is in possession of other company products, TravelZoo Website, Top 20, NewsFlash, SuperSearch, TravelZoo local deals and Fly.com. Each of these products have their own purpose. For example, Top 20 provides a list of 20 best travel deals to customers every wednesday via email.

CHRIS LOUGHLIN DM Travelzoo
Christopher Loughlin, CEO of TravelZoo

Online Comments

According to online reviews, TravelZoo seems to be doing pretty well after all these years. There were customers happy about the way TravelZoo does business and the deals they promote are reliable.

One thing to worry about is a review stating one customer was trying to book a deal with TravelZoo for two years, but was never able to do so. Do you think he’s lying to damage TravelZoo’s reputation? Another fellow said that TravelZoo is “Absolutely Useless,” according to him the website is disorganized and cluttered.

The website interface is not properly managed by the company and their web developers, because according to some customers unnecessary information and annoying pop-ups keep on appearing one after another. On viewpoints.com, TravelZoo only got  2.8 out of 5 star rating.

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The Website

TravelZoo's homepage
TravelZoo’s homepage

TravelZoo mainly focuses on promoting general travel deals rather than just flight deals. Customers can look and book flights easily, they also provide services for hotel, cars, cruises, restaurants and spa arrangements. Their goal everyday is to provide the best deals possible. Instead of only feedback, TravelZoo allows customers to share suggestions for the benefit of both.

Portable Service

TravelZoo Mobile App

TravelZoo created their own Mobile application mainly to notify customers about their latest deals. The mobile app also takes your location into account and shows you the nearest deals around you.  

Customer Support

Their phone line is open 24/7, they also allow email support for individuals with disabilities like hearing impaired or mute. A support page is also available on their website with general information about travel processing.

About

Their main office is based in New York, USA, they also have branches in Mountain View, California, Chicago, Los Angeles, Dallas, Toronto and more. TravelZoo operates with the help of 250 “Deal Experts,” researching, evaluating and monitoring hundreds of offers daily.

In 2006, Forbes.com included TravelZoo as one of the best websites for travel-related matters and information.

Contact information

  • Website URL: www.travelzoo.com
  • Contact number: +44 (0) 20 3564 3000
  • Contact Email: support_uk@travelzoo.com
  • Head Office Address: New York, City

Conclusion

TravelZoo seems to be doing pretty well, but there is still a lot of room for improvement, especially on their website. There’s no telling what might happen to TravelZoo in the near future, but they really need to do something about the negative reviews they’ve been receiving.