Tags Posts tagged with "South Africa"

South Africa

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Kulula Reviews

The first “no-frills” or low-cost airline in South Africa and also the second placer from the bottom list of the “
World’s Top 100 Airlines” by Skytrax: in this review, we’ll look more on Kulula.

Kulula Reviews-leadership Erik VenterKulula traces its roots back to 2001 and started operations in the same year. The airline provides major domestic flights to the citizens of South Africa. Comair is the parent company of Kulula, which also operates flights as a franchisee of British Airways. Erik Rudolp Venter has been their CEO since 2011. Erik also serves as their Finance Director since 2013. However, during his leadership, recently Kulula has hit a currency turbulence.

The South African budget airline is headquartered at Bonaero Park, Kempton Park, Ekurhuleni, Gauteng with two hubs: OR Tambo and Lanseria International Airport. Now, Kulula has a total fleet size of 10 Boeing aircraft catering flights to 7 destinations internationally.

Flying with Kulula

Kulula Reviews-inflightKulula offers two kinds of service: Economy and Business class. All seats in both classes can be reclined for a flexible position and comfort. Incoming passengers can select their seat on the website, however extra charges are required. Meals and snacks are sold on board in which their menu includes a meat roll sub, veggie roll sub, Pringles, Oreos, chocolates, muffins, and more tasty snacks.

To keep passengers entertained, flight attendants hand out Khuluma magazines which feature different topics like lifestyle, gadgets, shopping trends, photography, and business.

PC and Mobile Version

Kulula Reviews-pageThe official website is pretty standard for an airline interface. To be honest, initially, I mistook Kulula for an online travel agency. Kulula’s page is pretty much the basic airline service: everything from booking flights to arranging hotel and car reservations. Packages for holiday destinations with discounted prices are included under the category of packages. The website allows passengers to manage their flights by checking in and adding extra services during flights.

To access the mobile version of their website, use “kulula.mobi.” However, a travel app is not yet available from the App Store and Google Play Store.

Kulula Reviews of Passengers

Kulula is not yet given a star rating by SkyTrax. Despite the “almost lowest” ranking, Kulula received positive reviews from their previous passengers. Some of the reviews mentioned that the seats were a little cramped; however, they didn’t complain, rather they came to Kulula’s defense saying that the company is a budget airline, therefore the seats were justified.

Customers complimented the cleanliness of each airliner and the friendliness of the attendants. One passenger in particular was happy when the ground attendants allowed him to board his flight despite arriving at the airport 20 minutes before his flight. Kulula doesn’t seem so bad.
Kulula Reviews-logo
How To Reach Them?

  • Website URL:                 http://www.kulula.com/
  • Contact Number:           0861 KULULA / 0861 585852
  • Contact Email:               feedback@kulula.com
  • Fax Number:                 +27 11 388 2463
  • Head Office Address:    Cnr. 1 Marignane Drive and Atlas Road Bonaero Park 1619, South Africa

Conclusion

Judging through several Kulula reviews, despite being the 99th place airline in the world, Kulula provides quality service and manages to gain loyal customers. It will take many years before they achieve major improvements but with better management, Kulula is still in the race.

Have you flown with them? Feel free to leave a comment below.

 

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Cape Town International Airport Reviews
Cape Town International Airport Reviews-mother city
Cape Town? What comes to your mind at first when you hear “Cape Town”? The place is famous for its harbour, natural setting in the Cape Floristic Region, as well as for such well-known landmarks as Table Mountain and Cape Point. This was the 10th most populous city in Africa in 2010, is the oldest town in South Africa and is called as “Mother City”. In this review, we’ll discover more about its international airport: Cape Town International Airport (CPT)

Cape Town International Airport Reviews of Customers

On Skytrax, based on 63 Cape Town International Airport reviews, the airport was rated with an average score of 6/10. Mixed feedback from travellers support this rating. According to customers, CPT is very clean and spacious. One reviewer even said that Cape Town International Airport is his home airport and it always gives him joy whenever he comes back to it. Since Mr. Salter had been a frequent flyer using CPT , he said that the airport was punctual, organized and helpful. To see more of the recent reviews, click here.

Aesthetics

There are several restrooms located throughout the airport, though ladies’ toilets in the terminals are the only ones with baby-changing facilities. Showers are available in the Bidvest Lounges. In case customers need assistance, information desks are located in the arrivals areas of the two terminals. Cape Town International Airport is fully accessible for disabled travellers, with lifts, ramps and adapted toilets. Wheelchairs can be supplied if required, passengers are advised to inform the airline of such needs in advance. Dedicated parking facilities are also available for disabled travellers in the multi storey car park.

Cape Town International Airport Reviews-Bureaux de changeFor money services, Bureaux de change and ATMs are available in both terminals, specifically in the domestic arrivals, domestic and international departure area. There’s also a full-service bank in the international area. For their smoking lounge, it’s located at the international terminal airside and internet access is available here.

Cape Town International Airport Reviews-restaurantDuty-free shopping is situated in the International Terminal, both pre- and post-security. Other retailers include a pharmacy, clothing outlets, bookshops, and gift shops selling local souvenirs. A VAT refund service is provided in International Departures. Food establishments are everywhere which include restaurants, fast food outlets, bars and cafés.

Cape Town International Airport’s WiFi availability can only be accessed for 30 minutes in which their internet service provider is AlwaysOn. If customers want unlimited access, the only option is through internet cafes.

DirectionsCape Town International Airport Reviews-directions

CPT’s terminals are within walking distance of each other. A shuttle bus service links the terminals and car parks. But if travellers are coming from Cape Town, they have to take the N2 highway eastbound and follow signs for Cape Town International Airport, which is off junction 16.

Location – Traffic – Service

Cape Town International Airport  is located 22km (15.5 miles) east of Cape Town. The primary airport that serves the Mother City is the hub for Mango, South African Express, Virgin Atlantic and Lufthansa. The second busiest airport in South Africa and third busiest in Africa caters more international routes than its domestic destination with its 2 terminals and asphalt runways. In 2014, they were able to accommodate a total of 8,636,294 passengers.

Airport/Terminal Map
Cape Town International Airport Reviews-Map

News

Three days ago, a woman was busted at CPT with cocaine in chocolate containers. Officials found that the containers were filled with 200 bullets of an unknown white substance which tested positive for cocaine. To see the full news, click here.

However, the official website of Cape Town International Airport doesn’t have a news section to provide the recent changes and updates within CPT.

Awards

Here are the list of awards that Cape Town International Airport had been globally recognized for:

  • 2009 – Best Airport in Africa award by Skytrax
  • Africa’s leading airport in the 2012 World Airport Awards
  • 2nd best airports in Africa in 2015
  • Best airport staff in Africa in 2015
  • 2nd best airport hotel (Hotel Verde) in Africa in 2015
  • 22nd from World’s Top 100 Airports in 2016

Contact Information:

  • Cape Town International Airport Reviews-logoAirport Code:                  CPT
  • Phone Number:              +27 21 937 1275
  • Website URL:                  http://www.capetown-airport.com/
  • Address:                         Matroosfontein, Cape Town, 7490, South Africa

Overview

Who would have thought that a port city in South Africa will be a home to one of the best airports in the world? I personally didn’t know about Cape Town before, but I know Cape Cod and that’s a place in US. Cape Town has surely enlightened my travel juices to visit South Africa soon. I believe it won’t be a waste to see their tourism, since they have an decent airport.