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SATA Air Açores Reviews

A group of Portuguese investors and Bensaúde & Co. Lda. established “Sociedade Açoreana de Estudos Aéreos” in 194, which in English, means “Azorean Aviation Studies Company.” The purpose of the creation of the inter-island airline was to link the Azorean archipelago and continental Portugal, and to obtain the governmental concession. The Portuguese government granted temporary concession to the airline, which operated mail, cargo, and air passenger services between São Miguel, Terceira, and Santa Maria airports. They initially started with two de Havilland DH.104 Dove aircraft.

Moving forward, SATA Air Açores has a current fleet size of 6 Bombardier Dash 8 aircraft and serves 11 routes to Azores, Madeira, and Spain. The airline is currently headquartered at João Paulo II Airport and they are currently being led by Paulo Menezes.

The Livery

liveryIt is basically a geometric composite of nine-shapes, representing the nine islands of the archipelago, joined to form the ubiquitous Açor identified in legend. When exploded, each shape can be placed alone in geographical context to form a modernist map of the Azores. This new logo was introduced from a year-long-effort design by Ivity-Corp to express new fleet revitalization, referred to as Blue Island Açor.

Flying SATA Air Açores

SATA Air Açores Reviews-inflightThere’s no information shown as to how services are done on board. But, because the airline uses two model aircraft of Bombardier with 37- and 80-passenger capacity, it’s quite expected that they only have one class of service inflight. But, SATA Air Açores makes sure travellers get the best services they could ever have.

For children (under the age 2), flying with SATA Air Açores is being paid for only 10% of the fare. Milk bottles and food containers can be heated during flight and coloring books are distributed on board. A special accompaniment service is available for children between 3 months and 4 years who travel alone. Though, please be reminded that this service should be requested when the booking is made and is subject to a fee.

Official Website and Mobile App

SATA Air Açores Reviews-pageOne of the good things about the official site of SATA Air Açores is their theme color. The choice of different shades of blue gives a calm and clean effect to its customers. However, the font size of the text content is too small to be readable at times. But, basically, travellers can search and book for flights, car rentals services or hotel reservations. Unlike other airlines, SATA Air Açores has an option to provide their activities (things to do in Portugal) services located right next to booking flights option. Additionally, the website lets customers manage their bookings online.
SATA Air Açores Reviews-mobile app

If travellers are more of a mobile-user, no worries, because SATA Air Açores has a mobile app available for Android and iOS users. The travel app has almost similar features and services with the PC version. Mobile check-in then is also an option and it’s easy to access in 5 simple steps. This option is available 48 hours before your flight departure.

SATA Air Açores Reviews-logoHow To Reach Them?

  • Website URL:                http://www.sata.pt/en
  • Contact Number:          707 22 72 82 / (+351) 296 209 720
  • Contact Email:              info@sata.pt
  • Fax Number:                (+351) 296 288 631
  • Head Office Address:    Avenida Infante d Henrique 55-4, 9504-528 Ponta Delgada,
                                         Azores, Portugal


We also checked on some SATA Air Açores reviews and based on 56 feedback shown online, they got a total rating of 5/10. However, for some reason, the most recent posted comments are showing complaints over SATA Air Açores’ services on board. But, to be honest, the concern of these passengers was the minimal flight entertainment or close-to-none. On a positive note, the Portuguese airline was being complimented for their crew’s attentiveness.

Have you flown with SATA Air Açores? Feel free to share your experience below.