Tags Posts tagged with "onlinetravelagency"

onlinetravelagency

1 2023

Since it has been a year, we will be starting to write new reviews about the travel sites we once wrote about last year, just to give you a heads up of the current status or changes of a particular online travel agency. Things can change in a span of a year, that’s why we decided on re-writing some of the written travel search engines and give you the freshest feedback for 2016.

In this review, we will be re-talking about Booking.

Booking Reviews 2016

Booking Reviews 2016-Darren Huston
Darren Huston

When did Booking.com was founded? It wasn’t directly a creation by one person. The birth of the travel site was a merged from two booking sites in 2000. Bookings.nl of Geert-Jan Bruinsma and Bookings.org (Bookings Online) of Sicco and Alec Behrens, Marijn Muyser and Bas Lemmens. The name and URL were changed to “Booking.com” and the first CEO of the merged booking site was Mr. Stef Noorden.

Now, Booking’s parent organization is The Priceline Group, since they acquired the travel company for  USD133 million, which makes Kayak, Agoda, Priceline, Rentalcars and OpenTable its sister companies. Booking.com changed its name to Booking.com Limited and is now being led by their current CEO, Mr. Darren Huston who was formerly the president of The Priceline Group and the executive of Microsoft Corporation. It is quite obvious that the leader of Booking is one of the most respected CEOs of his generation.

How does Booking work?
page
To be honest, the first time I saw Booking, I thought it was an extension of Facebook in providing travel related services. Booking’s heading seems to be similar to Facebook’s. Booking had played a major role to the growth of Priceline from almost being bankrupt in 2002. The booking site offers the option to search and compare for the best deals from over 873,505 properties internationally.

Booking Reviews 2016-mobile appResults can be customized to 40 other languages and currencies. Booking has a mobile app of these services, available on both the App Store and Google Play Store. Another good thing about Booking is their customer service is operational 24/7 and their global team helps customers in English plus over 40 other languages.

But a good old friend of mine told me “If it’s too good to be true, then it’s not true”. I guess, he was right about that:

Booking Reviews 2016 from Consumers
Booking only shows “Review Centre” appearing to have 4.⅗ score rating from 10,064 Booking reviews 2016. But it doesn’t direct you to the page of ReviewCentre. I did try to check it manually and saw the most recent posted Booking reviews 2016 are all 1 star comments sharing about their unpleasant experience with Booking. Aside from that, when we tried to search for more Booking Reviews 2016, this is what we found out:
Booking Reviews 2016-complaint
The image says it all “Complaints”.
Booking Reviews 2016-logoHow To Reach Them?

  • Website URL:                       www.booking.com
  • Contact Number:                 1800 1 114 2126
  • Contact Email:                     customer.service@booking.com
  • Head Office Address:           Herengracht 597 Amsterdam, Netherlands 1017 CE, Netherlands

In A Nutshell
Even this icon on the left seems like the mobile icon app of Facebook. Geez, does Booking even have any slight originality? Judging through Booking reviews 2016, the booking site is definitely just a pretty face with too much flowery company description. I think Mr. Huston should at least look after the consumer complaints. But for now, Booking is not the best option for your travel itineraries.

Feel free to leave a comment below.

 

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Bookit Review

There’s no possible way to determine which is the best Online Travel Agency these days. The front runners are of course, FlightHub.com, Expedia, Priceline, Orbitz, Travelocity and Booking.com.

Another challenger for the top is Bookit.com.

History and Present

Bookit was founded in 2000 by current CEO Arthur “Bud” Finlaw. The business started out from a garage office with a single employee, his son, Jamin Finlaw. Bookit’s headquarters is located in Panama City Beach, Florida.

Bookit Review, CEO Arthur Finlaw
Bookit CEO Arthur “Bud” Finlaw

What people are saying

Bookit got a 1 out of 5 star rating on Consumeraffairs.com. Most of their deals seem to be misleading since many customers were victims of false advertising. One customer was able to find the a affordable deal he wanted, when he received a confirmation from Bookit, the price suddenly increased, he then called customer support regarding his issue. The representative wasn’t able to resolve the problem, so the customer decided to cancel his reservations, the agent then informed him that a cancellation fee is required, after that he swore to never use Bookit again.

One patron was furious when his vouchers provided by Book It weren’t honoured by any restaurants.

It a different story on Trustpilot.com, Bookit got a 7.9 out of 10 star rating this time.

The reviews on Trustpilot.com state that Bookit provides good and reliable deals with efficient customer support. Is it possible that Consumeraffairs is being biased, or was it Trustpilot?

The Website

Main interface of Bookit (Bookit Review)
Main interface of Bookit

Their design promotes the idea of vacation, since their target audience are people looking for leisure time. Booking flights, hotels and car rentals is done online or through calling their customer support.

The website does promote deals right on the homepage. Bookit encourages their customers to create an account and become a member of Bookit. Members can modify their bookings and save past booking information, they can also receive exclusive offers, signing up is free.

“Bookit.com”- Mobile Application

Mobile Application Bookit Review
Bookit mobile application

The booking process and searching for flights is doable on the mobile app for a more convenient way of managing your travel itinerary. Direction guidelines is also provided for customers to map out their plans. Bookit is in the middle of improving their application for the sake of all customers.

Customer Service

Bookit provides 7 hours of customer service per day from 8:00am to 3:00pm eastern. They also have a guest support page filled with frequently asked questions for information about travel processing.

Customers are allowed to submit their feedback on Bookit’s website. Their website features the Trustpilot.com Bookit review, looks like they have no intention of including Consumeraffairs.com reviews.

About

Their main office location is in Panama City Beach, Florida. Bookit’s main slogan is “Where you book matters,” bold and honest, unlike self-proclaimed slogans by other travel sites.

Here is the list for Bookit.com’s contact information.

  • Website URL: http://m.bookit.com/
  • Contact number: 1-866-269-7360 Toll Free or 1-850-234-8887 International
  • Head Office Address: Panama City Beach, Florida

Conclusion

We how you found this Bookit review helpful. It’s hard to determine whether Bookit is a credible travel agency or not with the mixture of good and bad reviews. Upon reading this review and other research about Bookit, do you think they deserve to be considered as one of the top competitors?

 

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One thing that keeps us from travelling is an empty wallet, not that we don’t have money, it’s just that, we don’t have enough money to pay for flight tickets. So, to all online travel agencies out there providing cheap prices, thank you.
JustFly Review-logoJustFly mainly aims for two things, sell the cheapest airline tickets and innovate, not imitate. JustFly is operational with a team of technological experts and travel savvy individuals. Their 4 core values are, Passion, Innovation, Execution and Dedication.

What people are saying

Several positive reviews were posted on JustFly’s facebook page, customers were showing their appreciation with the agency’s efficient service in taking them where they wanted to go. One fellow complimented the agency’s customer support for their accurate and quick assistance regarding his problem, representatives are considered to be professionals in what they do. JustFly is considered to be a trustworthy and excellent travel agency provider.

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Customers were happy to find tickets with low price rates on JustFly.com, the process of booking was also easy and quick according to them.

On FeeFo.com JustFly got an 88% for service rating and 93% for products.There were some negative reviews bashing the agency’s service, but most of the comments were good. Well, not everyone is gonna show love.

JustFly Review-page
JustFly’s Website

The Website

Their website has nothing new to offer, but everything can be done with ease. Looking for flights and booking them only takes 3 to 4 minutes. Customers can check and manage their flight status by creating an account on their website and logging in. They promote deals is by showing a gallery of beautiful destinations worldwide. JustFly assures the prices to be affordable and reasonable at the same time. JustFly also allows customers to reserve hotels in their itinerary.

Customer Service

Customers can get in touch with JustFlys customer support 24/7. Enquiries like changing and cancellation of flights are honoured by their customer service, so is checking in of course. They have a page for most popular questions so customers can easily get the information they want.

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About

JustFly has relationships with almost 400 airlines in the world to provide the cheapest price available to their customers from a vast array of air travel providers. They are confident that their service is second to none when it comes to providing low price rates.

Contact information

Conclusion

Justfly is ambitious and on a great run, their service is already being recognized worldwide. Customers are also happy with JustFly’s  travel service. In a way online travel agencies have a similar way of doing things, so JustFly is not aiming for uniqueness, rather credibility.