Tags Posts tagged with "Malaysia"


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Kuala Lumpur International Airport Reviews

Kuala Lumpur International Airport Reviews-Southeast AsiaBeing one of the major airports of South East Asia and the main international airport of Malaysia, Kuala Lumpur International Airport (KUL) traces its roots back to 1998.

The airport had suffered a series of technical problems, particularly with regards to the baggage system, which has since been resolved. In it first year, the airport serviced just over 13 million passengers, although projections had been for considerably higher numbers. These were affected more recently by the avian flu scare.

In 2005 and 2006, Kuala Lumpur Airport was presented with an AERTA-award for being the “World’s Best Airport” for its size, and is currently managed by the Malaysia Airports Holding Berhad and owned by the Government of Malaysia.

Airport Facilities

Kuala Lumpur International Airport Reviews-foodKuala Lumpur International Airport was alleged to have the dirtiest restrooms, though plenty of restrooms are located throughout KUL. Showers are also available at the Sama-Sama Express. Rates are at RM 42.00/person, which includes towel, soap, and shampoo. If travellers are looking for cold water showers, then that’s located on the 4th floor (past the eateries).

More than 1,300 security cameras have been placed within the main terminal building and the satellite building. The air traffic control tower’s roof has also been equipped with four high-powered cameras, each with a range of three kilometres.

information centerInformation desks are located at the main terminal. Touch-screen information kiosks are also available throughout the airport.

Kuala Lumpur International Airport has a high-speed baggage handling system that includes 12 baggage carousels and 33 km of conveyor belts. And, also it has 216 check-in, 146 immigration and 26 customs counters.

There are ten ATM machines located throughout the airport. Banks and foreign money exchange are also found at the two terminals. If hungry, there is a good selection of places to eat at KUL. The satellite building boasts a large choice, with cafés and restaurants.

Kuala Lumpur International Airport Reviews-shopA huge selection of shops is on hand and located on Level 3, Level 5, on the contact pier and within the satellite building. Visitors here can choose from a range of shops, including gift retailers, bookshops, fashion boutiques, and electronics shops. Duty-free shopping is available in the satellite building.

Kuala Lumpur International Airport is open for 24 hours and has free WiFi available but that is only limited to an hour’s usage. Travellers just have to connect to the”FREE_WIFI@KLIA” network.


Since Kuala Lumpur is the capital of Malaysia, over 8 million people live within the capital area which is a noticeably huge number that causes traffic. Kuala Lumpur International Airport is the main airport where all international flights arrive.
Kuala Lumpur International Airport Reviews-KLIA ExpressThere are multiple ways to get from Kuala Lumpur to the airport (and vice versa). The quickest way probably is the KLIA Express. This train brings you in 28 minutes from the Kuala Lumpur central train station (KL Sentral) to the airport.

If driving, the North-South Central Link Expressway (E6) is the primary access road to the airport. From the city centre, take the southbound E20, and then turn right onto Lingkaran Putrajaya. Follow this road onto the southbound E6, which leads directly to the airport. The journey from the city centre should take approximately 45 minutes (depending on traffic).

Location – Traffic – Service

Kuala Lumpur International Airport is situated 55km (34 miles) south of Kuala Lumpur and serves as the hub for AirAsia, AirAsia X, Malaysia Airlines, Malindo Air, MASkargo, UPS Airlines and Gading Sari.
Kuala Lumpur International Airport Reviews-Malaysia Airlines
As an international airport, all terminals are equipped with immigration processing facilities and security scanning for all passengers, including domestic passengers. The main terminal building alone is equivalent to the size of 72 football fields put together.
Kuala Lumpur International Airport is the largest and busiest airport in Malaysia and has 3 concrete runways. They had successfully accommodated 48,938,424 passengers last year but shown a slow increase compared to 48,930,409 in 2014. It’s a close score yet these large numbers are still a far cry from the 13 million when they started.

Airport/Terminal Map

Kuala Lumpur International Airport Reviews-mapOr click this link below, for a more detailed map:

Kuala Lumpur International Airport Reviews and News

According to 365 Kuala Lumpur International Airport reviews, the airport got an overall rating of 5/10. It’s just average but fair enough. since the most recent feedback are positive.

After the new low-cost terminal opened in May 2014, there had not been new development plans made or being foreseen by Kuala Lumpur International Airport.

To see and be updated with the breaking news at Kuala Lumpur International Airport, click and bookmark the link below:
Kuala Lumpur International Airport Reviews-logoContact Information:

  • Airport Code:             KUL
  • Phone Number:         +60 3-8777 8888
  • Website URL:            http://www.klia.com.my/
  • Address:                    Kuala Lumpur International Airport, 64000 Sepang, Selangor, Malaysia


This year, Kuala Lumpur International Airport took the 24th spot in the World’s Top 100 Airports. Malaysia is a well developed country but not as Singapore is. Services can be pretty basic, but good as travellers can experience comfort and Malaysian hospitality while at the airport.

Have you been to Kuala Lumpur International Airport? Feel free to share your experience below.


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Malindo (MLI) 737-900 Sky Interior YH531 4368 (MIL) 737-900 Interiors K65837-02

Malindo Air Reviews

If you recall, we once wrote about an airline formed out of the unity of two countries: Singapore and Thailand. NokScoot is a merged airline of two budget airlines, known as Nok Air of Thailand and Scoot of Singapore. In this review we’ll be checking on Malindo Air.

A joint venture between the National Aerospace and Defence Industries (NADI) (51%) of Malaysia and Lion Air of Indonesia (49%). The name was actually derived from the two respective countries ‘MAL-’ for Malaysia and ‘-INDO’ for Indonesia: “Malindo”. Malindo Air was founded in 2012 and commenced operations in 2013 as a budget airline providing flights within Malaysia and to Indonesia.
The fleet of Malindo Air consists of (11) ATR 72-600, (10) Boeing 737-800 and (6) Boeing 737-900ER: a total of 27 aircraft.

To see more a detailed list of the merged airlines of Malaysia and Indonesia, click here. Malindo Air operates air carrier service at Kuala Lumpur International Airport.

InFlight with Malindo Air
Malindo Air Reviews-crew

Malindo Air has two cabin classes on board: Economy and Business Class. Both classes provide travel-at-luxury experience with their spacious leather seats equipped with entertainment system AVOD to experience different movies, TV shows while using your headphones. Baggage allowance is between 15-40 kg. They also provide WiFi onboard and roaming services define true seamless connectivity.

Passengers are served with specially catered meals to delight customers with their Malaysian delicacies at affordable prices. Travellers can also join their frequent flyer program Malindo Miles which offers a range of benefits designed to enhance their travel experience by earning miles and redeeming travel-related benefits and discounts.

Official Website and Mobile App
Malindo Air Reviews-page

Their web page looks entertaining and attractive which means travellers are happy in Malindo Air reviews based on the overall functionality of the official website. Since Malindo Air’s site is modernized, it’s easy to navigate all over the page. It also provides a lot of information such as the privilege, inflight experience, services, policies and Malindo Miles access. The official page lets travellers check-in online, manage their booking and even book for a hotel reservation aside from a flight booking. The red bar at the top updates customers with the current news going within the airlines.
mobile app
The mobile application of Malindo Air pretty much is the mobile version of the functionality and services offered in the PC version. Though based on Malindo Air reviews about the travel app, it’s malfunctioning and needs a lot of improvement even if the app recently made its update on April 21, 2016.

Malindo Air Reviews of Customers

According to Skytrax, flying with Malindo Air is not bad at all. Showing to have a total score rating of 7/10 out of 74 Malindo Air reviews online pretty much explained everything. The most recent feedback posted are all positive and are being appreciative over the airline’s services. Some might have given them 10/10 but it has a little complaint over better customer service and seat comfortability.
How To Reach Them?

  • Website URL:                       http://www.malindoair.com/
  • Contact Number:                 +603 7841 5388
  • Contact Email:                     info@malindoair.com
  • Fax Number:                       1300 885 390
  • Head Office Address:           N1, Level 4, Airlines Office Main Terminal Building
                                                Kuala Lumpur International Airport (KLIA)
                                                64000, Sepang, Selangor Darul Ehsan, Malaysia


Malindo Air might be a budget airline but it performs like a major airline. This is a good example of yet another successful partnership of two countries. We are looking forward to hear more about Malindo Air in the future. Who knows, you might see the airline’s name on the list of World’s Top 100 Airlines for 2016. If not this year, maybe the next?

Have you flown with Malindo Air? Feel free to share your experience below.


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Firefly Airline Reviews

Firefly is not an online travel agency but is the low-cost subsidiary airline of Malaysia Airlines for scheduled domestic services. The first community airline was established in April 2007 and had its first inaugural flight from Penang to Kota Bharu. Even though Firefly is a full subsidiary of Malaysia Airlines it also focuses on servicing routes to Indonesia, Singapore and Thailand. Passengers who frequently fly with Firefly are being rewarded with miles as a member of their Enrich (miles program).

As their company logo says “Beyond Convenience”, the orange themed airline has 19 aircraft in fleet consisting of (12) ATR 72-500 and (7) ATR 72-600. These aircraft are enough to cater service to 19 destinations (as mentioned above) within Malaysia, Indonesia, Singapore and Thailand. The airline operates from two hubs: Sultan Abdul Aziz Shah Airport and Penang International Airport.

Firefly Flying
Firefly Airline Reviews-meals
As we noticed, Firefly uses the greater than sign (>) on their company slogan as “B>yond Convenience” and that is obviously self explanatory why. Firefly has one type of service on board and this only service offers a range of exclusive airline accommodation while on air. Passengers are served with a complimentary meal and drink which has never been a complaint with previous customers.

Firefly Airline Reviews-cabin

For a low-cost airline the legroom space was not spacious but enough. Another good thing about Firefly is, there were no record of any incident or accident happened. So it’s very safe to fly with them. This gives them more points as an airline company.

Official Website and Mobile App
Firefly’s website page is modernized and easily understood. The orange and yellow colors leaves a summery and bright mood to its users. The flashing image as background promotes their current package deals and Malaysia’s tourism. On their official website, customers can search and book for flights and hotel reservations. They can also manage their booking and check-in online.
Firefly Airline Reviews-page
And yes, as expected. Firefly has mobile app which is available on both from the App Store and Google Play Store. The mobile version of services is pretty much similar to its PC version, wherein travellers can book a flight, manage their booking, check-in and access their boarding pass by just using their smartphones.

Firefly Airline Reviews of Customers
According to 49 Firefly Airline reviews, the airline had scored 7/10 on Skytrax. Thought it’s above the average score, mixed Firefly Airline reviews are being posted online regarding the inflight services of the low-cost subsidiary airline of MAS. Let us share the most trending review posted online, wherein the passenger said:
Firefly Airline Reviews-crew
“The plane was less noisy than I expected. Cabin staff was extremely professional and attentive.
The big drawback of this airline is the number of flights cancelled. Despite being a very good quality low-cost airline, it might be unsuitable to those who have time constraints.”
How To Reach Them?

  • Website URL:                             www.fireflyz.com.my
  • Contact Number:                       +603 7845 4543 (general hotline)
  • Contact Email:                          customer_care@fireflyz.com.my
  • Fax Number:                             +60 3 7846 6461
  • Head Office Address:                 Lot R-01, 3rd Floor, CITTA Mall, No: 1, Jalan PJU 1A/48,
                                                      Ara Damansara, 47301 Petaling Jaya, Selangor, Malaysia

If I’ll be the one writing a review on Skytrax, I might give them a 8/10 score based on what we gathered and learned about Firefly. Well I haven’t flew with them, so I won’t finalize my score for them yet. But they piqued my interest and I will certainly fly with them once I visit the country of Malaysia soon this year. Besides, they are only a new airline, we shouldn’t be expecting something big within just a few years of operating.

Feel free to correct me if i’m wrong, leave a comment below.