Tags Posts tagged with "LastMinute"

LastMinute

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Since it has been a year, we will be starting to write new reviews about the travel sites we once wrote about last year, just to give you a heads up of the current status or changes of a particular online travel agency. Things can change in a span of a year, that’s why we decided on re-writing some of the written travel search engines and give you the freshest feedback for 2016.

In this review, we will be re-talking about Lastminute.

Lastminute Reviews 2016

Media strategy consultants of Spectrum, Lady Lane-Fox and Brent Hoberman, were colleagues and they are the ones who founded Lastminute in 1998. The travel company was wise from foundation to flotation wherein Lastminute was able to raise a further $31m from seven new investors. In short, Lastminute is a public travel company which was world-renowned for its last minute deals. Are they still at the top, that’s what we ought to find out

How Does Lastminute Work?

Lastminute Reviews 2016-pageThe layout of Lastminute is actually simple and easy to navigate. To be honest it looks like a PC and mobile version in one site. Maybe that’s how they picture the purpose of their main page. Plus, the background video that shows different destinations in the world while people are in motion along with nature adds to the total package of Lastminute.

Lastminute Reviews 2016-mobile appI don’t understand what’s the point of the design or layout if Lastminute has a mobile app. Yes, Lasminute has a travel app available in the App Store and Google Play Store. The travel app lets customers search, compare, and book with just a few taps. But, judging through Lastminute reviews 2016 on App Store and Google Play Store, users are complaining about the overall functionality of the travel app as defective and doubtful. The app keeps freezing; in some cases, they needed to keep uninstalling and reinstalling the app to get it to work.

Lastminute Reviews 2016 of Customers

If you’re not aware, there was an incident that happened involving Lastminute which attracted the attention of the media especially BBC Radio 4’s consumer affairs programme ‘You and Yours’ in January 2008 and the consumer pages of the Daily Mirror in July 2008.

Lastminute Reviews 2016-complaintsWhat really happened? Lastminute pulled in much criticism on consumer sites and blogs regarding their association with highstreetmax, a brand owned by Adaptive Affinity, as claimed by US organization Vertrue. Lastminute was blamed for subjecting clients to negative choice offerings, whereby in the event that they click or don’t uncheck a specific box they find later that they were liable to unauthorized credit card withdrawals for enrollment plans they didn’t agree to, whose subtle elements they were not prompted, and whose gathered advantages they didn’t see.

This had really affected the travel site’s standing until the most recent. In 2015, Lastminute had an overall score of a 1.5/5 star rating from almost all commenting sites. Since then, allegations continued due to fraudulent accusations that Lastminute kept doing it. For example, some repeated credit card charges were reported or sudden and unexplained cancellations of booked flights.
Lastminute Reviews 2016-logoHow To Reach Them?

  • Website URL:                  http://www.lastminute.com/
  • Contact Number:            0800 083 4000 (operating 24 hours a day, 7 days a week)
                                          +44-845-8697527 / +1-407-215-9866
  • Help/FAQ:                      http://www.lastminute.com/help/FAQ.html
  • Fax Number:                  +1-407-215-9866
  • Head Office Address:     The Johnson Building, 77 Hatton Garden, London,
                                           EC1N 8JS, United Kingdom

Conclusion

Lastminute had held really bad accounts ever since the criticism happened in 2009 and this took a huge toll on their credibility as a travel site. Most of their loyal customers had switched to other online travel agencies without infamous issues in fraudulent actions. Maybe if Lastminute will work on their service and customer service, they might have a good shot in the travel market.

What can you say about them? Feel free to leave a comment below.

 

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Lasminute Reviews Logo

LastMinute Review

Lastminute.com is a big name in travel industry. It offers travel and leisure within your budget and reservation of flight and hotel in complex to save you on money. The website was set up by Brent Hoberman and Lady Lane-Fox in the ending years of 20th century for providing worldwide and professional late vacation reservations on the internet. By the very start of new century, it got about 500,000 customers not only on the basis of the excellence of its service, but also for the company’s user-friendly features like travel presents and entertainment opportunities. With satisfactory reputation and profit going on, Hoberman entrusted the flight business to McCaig in 2006.

Shinning name in the traveling industry

Around the recent years (2014, 2015), the company is working as a towering name in the industry of leisure, entertainment and travel selling. It has multiple backup offices round the globe to support the business. In the recent time of its fabulous development, the company has offered the purchase of a holiday with a break of only 15 minutes, a spa gap every 3 minutes and a theater entry every 26 seconds.

Among the online travel and leisure retailing companies, Lastminute is a shining name due to its fast and professional service together with advantage on budget. For holiday trips, it has offer to book hotel and flight at the same time and save much on your pocket. Its discount offers are matchless to other online travel companies. A number of destinations with hotel reservation for spending any number of nights in can be booked on discount. For holiday makers, a convenient travel means more than anything. Experiencing shabby services can spoil their mood and plans to visit other lands on the globe. Aside from unprofessional services, the companies charge an arm and a leg to put more stress on the users. Lastminute.com has professional service with discount offers to make your trip convenient, comfortable and affordable round-year. With cheapest flight claims, they also claim to give you a big percentage off on hotel reservation.

Ideal choice for holiday lovers

Lastminute has another reason to attract holiday lovers from all over the world. When you plan to visit those lovely beaches far from your land, the gardens you dream and the historical places you read about; you wonder to pick up travel agencies on the basis of price. This company goes well here because it gives you Price Match Guarantee. This means that if you have picked up this online travel and leisure agency for you and are unsatisfied about the price, they will give you three days to find out cheaper travel service for the same destination. They have a brief set of terms and conditions, on the basis of which, you can find out a more inexpensive online company for the same flight and claim. If you succeed in finding one, you will be offered the difference. Hence, in a nutshell, the company, Lastminute, can blindly be relied upon in terms of price matching and providing cheapest travel options.

Customer friendly option

Lastminute.com has customer-friendly help option. If any of their customers falls a victim to confusion or any problem, he can get help for free. They are available 24 hours a day and 7 days a week to answer your questions and help you with regard to service issues, booking and cancellation matters and anything about flying. Under excellent supervision, they are ready to assist you at their best.

So, if you are holiday lover or seeking pleasure through vacation trips within your financial plan, pick up Lastminute to brilliantly serve you as your reliable travel agency and leisure guide on the cheapest rates round the globe. We hope that you enjoy that Lastminute.com review we did in 2015. We hope you found these Lastminute Reviews helpful!