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Jazz Reviews

1 2059

Jazz Reviews

As an integral part of Air Canada’s strategy and the North American market presence, Jazz was established in 2001 to provide services to and from many smaller communities in Canada and the United States under the brand name Air Canada Express. They operate as well to larger centres at off-peak times as a complement to Air Canada’s schedule.
Jazz Reviews-Air Canada
If you are quite confused about the several names shown with this airline, actually, the story goes back to 2011 when it was announced that Air Canada would phase out the use of the “Air Canada Jazz” name and livery and, instead, brand its regional operations as “Air Canada Express,” with the subtitle “operated by Jazz.” The contract between Jazz and Air Canada is currently in effect until 2025.

InFlight with Jazz

Jazz Reviews-cabin and crewJazz has a fleet size of 115 Bombardier and Dash aircraft that can accommodate around 42-78 passengers on board. The Canadian regional airline serves two kinds of cabins, which are the following: Economy and Business. All passengers flying with Jazz are offered complimentary hot and cold beverage service; alcoholic beverages are available for purchase.

On flights over 90 minutes, Jazz operates a buy-on-board service for Air Canada called Air Canada Express Café, offering snacks for purchase. Only major credit cards are accepted for payment on board. Please be notified that the buy-on-board service is not available on their Dash aircraft.

The Website

pageThe official site is not actually modernized, it is kind of left out. However, given the simplicity of the page, the information are complete such as the airline’s services, history, contact information, news, and social media sites. The webpage’s language is interchangeable between English and French. Though, the booking is done on Air Canada’s official website. Since that’s the case, Jazz doesn’t have a mobile application for these services.

Jazz Reviews of Customers

Jazz had been receiving a lot of recognition and praises from their passengers. One reviewer even said, “Jazz offer a good service.” The airline got an overall score rating of 8/10 on Skytrax. Customers are pleased with the smooth ride they had experienced, and were glad that all their flights depart and arrive on time. Inflight accommodations were also welcoming since one traveller even commented, “Friendly flight attendant who take care of the passengers efficiently.”
Jazz Reviews-logo
How To Reach Them?

  • Website URL:                 http://www.flyjazz.ca/
  • Contact Number:           (902) 873-5000
  • Contact Email:              websupport@flyjazz.ca
  • Fax Number:                 (902) 873-2098
  • Head Office Address:    3 Spectacle Lake Drive, Dartmouth, NovAira Scotia, B3B 1W8, Canada


The regional airline based at Halifax Stanfield International Airport had been simultaneously recognized and awarded on different categories. One of the most recent is having the Canada’s Best Diversity Employers, wherein they had also received similar awards from 2012 up to the present. Jazz ranks among North America’s top five on-time performing regional airlines since 2015. See? The airline had been globally-recognized, and even if the page is not modernized, it’s informative.

Have you flown with Jazz? Feel free to share your experience below?