Tags Posts tagged with "Italy"

Italy

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Since it has been a year, we will be starting to write new reviews about the travel sites we once wrote about last year, just to give you a heads up of the current status or changes of a particular online travel agency. Things can change in a span of a year, that’s why we decided on re-writing some of the written travel search engines and give you the freshest feedback for 2016.

In this review, we will be re-talking about Venere.

Venere  Reviews 2016

Venere must be a misspelled city of Italy (Venice) or a slang term for “Be Near”. Whatever has been the origin of the name itself, the fact about Venere rather than being a hotel, b&b, and apartment search engine is Venere was founded in 1995 by Marco Bellacci. Venere’s name was actually originated from Venus. As we noticed, Venere’ symbolic logo shows a similarity of the painting of “The Birth of Venus” by Sandro Botticelli in the mid 1480s. Venus is known as the goddess of love and beauty; let’s see if the beauty of Venere had reached  the hearts of their consumers.
Venere Reviews 2016-page
Moving forward, Expedia bought and took over Venere in July 2008 after the retirement of the founder. Now, the management of Venere is under the CEO of Expedia, Dara Khosrowshahi, but not Expedia and Venere alone. He also operates over 150 booking travel sites such as Hotels.com, Hotwire, Egencia, and Trivago.

How does Venere work?

There’s no change made on Venere since the last time we checked their official site. The only change we noticed is the featured destination on their background, from Paris to Rome. Like the basics, Venere lets customers search for hotels deals by entering their preferred destination, hotel in mind, or by a landmark and address. But, if the customer doesn’t have any specific place to visit yet, they could use the option below for a random search from their latest hotel deals and offers.

Venere Reviews 2016-mobile app
The most popular cities known for their package deals are Rome, London, Paris, and Venice. Newsletter is their email subscription service wherein customers are given the option to subscribe and receive alerts and deals about Venere’s latest offers straight to their inbox, and save up to 50%.

Venere has a mobile app and it is the extended version of their services for customers who want to access these features mentioned above on their smartphones. The customers are entitled to see the hotel reviews by real guests, search for hotel reservations, b&b, and apartments, almost the same with the website itself. The Venere travel app is available for iOS and Android.

Venere Reviews 2016 from Consumers

On the side of customers’ concern nothing have changed, consumers are still all out on their complaints against Venere services. The same concern arises about bad experiences due to fake offers. Others focus more on complaining about not using this company because their customer service representatives are rude and unprofessional which lead users to advice other potential customers to stay away from Venere.
Venere Reviews 2016-logo
How To Reach Them?

  • Website URL:                http://emea.venere.com/
  • Contact Number:          +44(0)20 3027 7155 / +35 319075302
  • Contact Email:              marketing@venere.com
  • Fax Number:                063 619 2555
  • Head Office Address:    Via della Camilluccia 693 Roma, RM 00135 Italy

Overview

Not alone, the Venere reviews had made an impression to the online hotel and apartments search engine’s poor standing in the travel industry. But also, ever since the founder sold Venere to Expedia, there wasn’t much growth. How long will they last? I guess being bought by Expedia was a bad idea after all.

What can you say about Venere? Feel free to share your thoughts below!

 

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Air Dolomiti Reviews

Air Dolomiti Reviews-Jörg Eberthart
Jörg Eberthart

Air Dolomiti traces its roots back to December 30, 1989 when  Linee Aeree Europee (L.A.E) established the airline. The name was derived from Dolomites, which is a mountain range located in Northeastern Italy. Air Dolomiti commenced operations in 1991, with the aim of developing an air carrier service from smaller Italian cities to the rest of Europe.

Since Lufthansa Group bought Air Dolomiti in 2003, the air carrier has been the leading regional airline in Northern Italy that represents as an Italian branch of Lufthansa. Air Dolomiti has a total fleet size of 10 Embraer E-195 which are based at Munich Airport.

In 2014, a new President and CEO, Mr. Jörg Eberthart, took over the management of the airline. He was formerly holding several positions in Lufthansa.

InFlight with Air Dolomiti

There are three types of fare in Air Dolomiti: Light, Plus and Emotion Fare.

Air Dolomiti Reviews-Light and PlusCustomers flying with Light and Plus are considered to be with the Economy Class. Light passengers are allowed to bring one hand baggage up to 7 kg, while Plus passenger are allowed to bring 1 checked bag weighing 23 kg, 1 cabin bag with 55x44x20cm dimensions, and additional personal items with a total of 10 kg overall. Travellers Light and Plus are provided with newspapers and meals on board.

Air Dolomiti Reviews-EmotionEmotion fare is the business class of Air Dolomiti. Customers have the dedicated check-in desk prior boarding. They are allowed to bring 1 cabin bag and a personal item weighing 10 kg in total with a checked baggage maximum baggage allowance of 32 kg. Meals are served by excellence catering. Newspapers and magazines are offered on board while passengers are comfortably located with a free seat abreast.

Official Website and Mobile App

Their official site uses the theme color choice of turquoise which leaves a pleasant appearance. The overall layout of the page is easy to access and navigate. The font size is not too big or small, just enough to be understood. There’s even an option chat with a live customer support team located at the bottom right of the page.
Air Dolomiti Reviews-page
Travellers can search for flights, hotel reservations, and car rentals online. Customers using the site can check their reservation, timetable, or manage their booking online. Apart from those services, the official website provides more information about the airline’s policies, services, and news updates.

Though unfortunately, Air Dolomiti doesn’t have a travel app available yet for the mobile version of its online services.

Air Dolomiti Reviews of Travellers

The Italian regional airline of Lufthansa had garnered an above average score of 7/10 on Skytrax. Customers flying with their air carrier are satisfied with their overall experience with Air Dolomiti, from their flight attendants being friendly but professional, clean cabins and well-maintained seats. Some reviewers had even said it was their best flight they ever had in their life.

To see more of these Air Dolomiti reviews, click here.
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How To Reach Them?

  • Website URL:                       http://www.airdolomiti.eu/
  • Contact Number:                +39 045 288 6140 / +39 045 860 5211
  • Contact Email:                    info@airdolomiti.it
  • Fax Number:                       +39 045 860 5229
  • Head Office Address:           Via P Bembo Nr 70 Dossobuono 34077 Verona, Italy

Overview

After compiling, reading and checking some Air Dolomiti reviews, I really loved how they served  their customers. This is the main and only reason why passengers love to fly with them. Aside from their upgrading accommodation and services and also their value and worth, they let their customers feel; this is one of the important factors an airline should always remember. Air Dolomiti taught as a lot of lessons simply by serving their customers

Have you flown with Air Dolomiti? Feel free to leave a comment below.