Tags Posts tagged with "flightstats"

flightstats

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Since it has been a year, we will be starting to write new reviews about the travel sites we once wrote about last year, just to give you a heads up of the current status or changes of a particular online travel agency. Things can change in a span of a year, that’s why we decided on re-writing some of the written travel search engines and give you the freshest feedback for 2016.

In this review, we will be re-talking about FlightStats.

FlightStats Reviews 2016

FlightStats Reviews 2016-Tod Hutchinson
Tod Hutchinson

If we recall, FlightStats traces its roots back to 2001 and it has been 15 years. The travel company was founded by Tod Hutchinson and Jeff Kennedy, wherein Hutchinson is still their current CEO and Kennedy as the President. Tod Hutchinson had applied his 25 years of experience in corporate finance to expand FlightStats.

Flightstats is not actually a selling travel company, reviews don’t surface very often unlike with leading travel agencies like Flighthub, Expedia, or Hotwire. The company strives to provide accurate information for as many airlines as they can.

How does FlightStats Work?

Since the last time we wrote a review about FlightStats, we noticed that there was a slight change in the interface of FlightStats. The search bar was more visible and the background is my favorite, which was  a window view while on air, even the clouds are in motion.
FlightStats Reviews 2016-page
As mentioned above, FlightStats doesn’t actually serve as the middle man for selling. Their main goal is to provide flight information and status to monitor progress. In simple terms, FlightStats is a tracker, not a seller, a customer information provider.

FlightStats Reviews 2016-mobile appTo establish a more convenient way of checking flight statuses, the company created their own mobile application for smartphones. Information about flight schedules, flight numbers and airlines are easily disseminated through the app.

FlightStats Reviews 2016 from Consumers

To be honest, there aren’t FlightStats reviews shown online to evaluate the company’s performance in the industry. Though, FlightStats got a 5 out of 5 star rating on Sitejabber. Both reviews were positive, that’s right, there are only two reviews about FlightStats and they are pretty much outdated. As a travel company in business 15 years, it’s a little odd that the agency doesn’t get talked about much.

On Glassdoor, there were online reviews. But, we should be aware that FlightStats reviews coming from this site are not from consumers yet from their employees, sharing their opinion about working for the travel company. Feedback show some gaps within the company like employees aren’t getting along that much and customer service isn’t that efficient.
FlightStats Reviews 2016-logoHow To Reach Them?

  • Website URL:                http://www.flightstats.com/go/Home/home.do
  • Contact Number:          503.274.0938
  • Fax Number:                503.274.0939
  • Head Office Address:   522 SW 5th Ave. Suite 200 Portland, OR 97204, USA

Conclusion

On a positive note, it’s quite amazing for FlightStats to cater mostly in providing travel service information. For travelers who are having a hard time dealing with travel agencies’ and airlines’ customer service, Flightstats might be an option, but maybe if they’ll improve on their customer service. Though, we should remember, providing accurate information is their forte.

Feel free to leave a comment below.

 

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Flightstats.com Reviews

In the online-travel agency industry, successful companies can earn millions and those who don’t make it may lose everything they have. In order to stay alive in this industry, a company must have brilliant minds, strong connections, credible offers and loyal customers. Start with the brilliant minds and everything else follows.

Origins and Ownership

FlightStats was founded on October 1st, 2001 by Jeff Kennedy and Tod Hutchinshon.  Hutchinson has been the current CEO since December, 2012, while Kennedy holds the position of President. Hutchinson applied his 25 years of experience in corporate finance and operating to expand FlightStats. Hutchinson was the initial CFO of the company.

Tom Hutchinson, co-founder and CEO of Flightstats
Tom Hutchinson, CEO of Flightstats

 

Jeff Kennedy, co-founder and President of Flightstats
Jeff Kennedy, President of Flightstats

What people are saying

FlightStats seems to have loyal customers thanks to their reliable offers and service. Customers described FlightStats to be accurate by presenting deals and distributing them customers. Their own employees also expressed their gratitude by acknowledging FlightStats to be a great company to work for. Flightstats seems to be growing and their future seems bright, well that’s what the employees say in their review. There aren’t actually many online reviews for FlightStats, so simply determining their reputation is hard with few reviews.

Flightstats.com Reviews Flightstats.com Reviews

The Website

FlightStats website looks good especially the homepage with its minimal design interface. The website presents a gallery of all their target market, airlines, airports, developers, agencies, travelers, and air freights. Flight cancellation information is also monitored and distributed daily through their website.

Customers can check in online, check flight status and track upcoming flights. The website also shows information about airport flight arrivals, departures and even location weather.

Flightstats.com Reviews Website
Flightstats main interface

Mobile App

With the mobile application, Flightstats disseminates information about flight status. Specific details are also provided for flight numbers, airports and routes. Customers can also scan essential information about their flight schedules. Each flight is monitored from departure to arrival. To prepare for your flight, the app also provides information about flight activities.

Flightstats.com mobile app

Customer Service

The company’s service phone line is 503.445.4231. The website also includes organized list of FAQs and answers. They also have email service and allows calls directed to their corporate headquarters phone line (503.274.0938)

About

Their main office is located at 522 SW 5th Avenue, Suite 200 Portland, OR 97204 USA. Driving directions are available on their website, just click contact on the homepage.

Contact information

Here’s the company’s contact info:

  • Website URL: http://www.flightstats.com
  • Contact number:503.274.0938
  • Fax Number:503.274.0939
  • Head Office Address:522 SW 5th Avenue, Suite 200 Portland, OR 97204 USA

Conclusion

We hope these Flightstats.com Reviews were helpful. It’s still early to determine how FlightStats is going to turn out. Compared to other online travel companies, Flightstats is still young and their better days are potentially still ahead of them, or possibly their downfall. In the process of growing and expanding, only the future will determine FlightStats’ fate.