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flight reviews

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Safi Airways Reviews

The first and largest privately owned airline from Afghanistan was established in 2006 and managed by its founder as chairman and CEO, Mr. Ghulam Hazrat Safi. Now, it is quite obvious where the name of the international airlines originated from. The airline operates as a subsidiary of the Safi Group and Safi Airways Ltd is their parent company. Safi Airways is headquartered in Shahr-e-Naw, Kabul, Afghanistan with its main hub at Kabul International Airport.

Safi Airways carries the slogan “The International Airline of Afghanistan” which pretty much explains their purpose. They cater flights from 9 destinations (including the base) which are Abu Dhabi, Bahrain, Delhi, Dubai, Frankfurt, Herat, Islamabad, Jeddah, Kandahar, Kuwait, Mazar-i-Sharif and Mashhad. The fleet consists of 5 aircraft: (4) Airbus and (1) Boeing.

On Board Services and Safi Airways Reviews
​​The international airline of Afghanistan has two cabin classes: Economy and Business. There’s not much information online regarding the services of each cabin class. However, we gathered these images below for reference of the interior of Economy and Business Class.
Safi Airways Reviews-inflight
According to several Safi Airways reviews, the airline’s staff were friendly and accommodating, but the downsides include meals that are said to be inedible and delayed flights. These complaints might be the reason why the airline had only gathered a 4/10 overall score rating from Skytrax.

One reviewer even said:complaint
“Safi Airways are terrible. The cancelled all their daytime flights for Feb 2016 at some point in January 2016 but never told me my flight (11 Feb) was cancelled until I contacted them. I rebooked with flydubai. I contacted the Customer Services dept and asked when I was due to be informed by the airline about the cancellation but they just fobbed me off.”
*To see the complete story and other Safi Airways reviews, click here.

Safi Airways’ frequent flyer program is called “Saffron Rewards”, points earned per flight with Safi Airways are called stubs and once traveller had acquired 7 stubs they are entitled with a one-way ticket and 11 stubs for a return ticket. To learn more about this program and procedures, click here.

Website Services
The official page of the airlines is new, well it will be modernized since the airline was just established earlier this 2006. As expected the site is actually well organized and neatly presented. It provides travel and booking information, special offers, destinations, program benefits and news. Like other airline websites, Safi Airways main service is to let customers search and book their flights online. An option to check and manage their booking is available.
page
There’s actually a separate page on the website where Safi Airways educates travellers to why they should choose them over other airlines. This “Why Safi” page, includes photo gallery, career opportunity and more about the airline company itself. However I was upset that they don’t have a page for on board experiences like meals, entertainment and cabin classes.
logoHow To Reach Them?

  • Website URL:                          www.safiairways.com
  • Contact Number:                    +93 (0) 20 22 22 222
  • Contact Email:                        info@safiairways.com
  • Fax Number:                           +93 (0) 20 220 2058
  • Head Office Address:              Quai-e Markaz, Shar-e-Naw near Kabul City Center, Kabul, Afghanistan

Conclusion
The airline seems at the pace where they are still discovering what’s right from wrong, maybe because they are just a new airline. But it has been a decade since it was established. I guess they need more time, since they have a lot of room for improvement. Hoping it won’t cause any casualties though.

Feel free to leave a comment below.

 

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Introduction

There are many airlines in the world with a rich and interesting history. The first airline in the world to be established is the DELAG (Deutsche Luftschiffahrts-Aktiengesellschaft) the airline was founded on November 16, 1909. Some airlines were born in the midst of war, it is amazing how several airlines manage to stay alive despite such a  brutal past, but on the other hand this could be the reason they persevered.

Origins and Ownership

Singapore Airlines was founded on March 1st, 1947 with its initial name of Malayan Airways. The 68 year old airline was introduced to the world during the aftermath of the second world war, now Singapore airlines is the second best airline in the world.

The current CEO is a singaporean, Goh Choon Phong, 49 years old born on April 16th, 1966. Phong is the CEO since January 1, 2011, before being the chief, he was the Executive Vice President of Marketing and the Sales Regions.

Singapore Airlines' CEO, Goh Choon Phong
Singapore Airlines’ CEO, Goh Choon Phong

What people are saying

Being the second best airline in the world, millions of people have chosen to fly with Singapore airlines and decided the share it with the world through online reviews. A commonly mentioned attribute is the wide legroom each seat has in economy, according to customers the seats recline perfectly. The in flight entertainment was inspired as stated by some reviews, the choices for tv programs, movies, music and more is great. The entire process of checking in is very fast and smooth, customers were happy about that. This one guy stated that Singapore Airline never disappointed him, every flight he took with the airline was always a delight, he also said “you can never go wrong flying with Singapore airline.”

Many passengers appreciated the attentiveness and kindness of the cabin crew for each flight. Specific crew were even mentioned, for example, a customer described the crew on SQ279 on Sunday 9 August 2015 to be warm, friendly and welcoming.

Singapore Airlines cabin crew
Singapore Airlines cabin crew

Some customers said, flying with Singapore airlines was their most enjoyable and comfortable flight ever.

premium-passengers-singapore

The Website

Despite being the 2nd best airline in the world, Singapore Airlines’ website is simple and easily navigatable. Customers can manage their flights, check flight status and even check the weather conditions of different countries. Some added features are a world clock and currency converter. Itinerary details like hotel and car rental arrangements can be easily managed through the website.

Singapore Airlines website
Singapore Airlines’ website

There is a special offer page for discounted prices, extra in flight service and extra in flight entertainment choices.

One particular promotion they have is the KissFlyer promotion. Customers can sign up for a KissFlyer account to receive several benefits like receiving notifications through email, discount prices on flights and cruises, priority boarding and more.

Mobile App

With their own mobile application, Singapore airlines provides service and features through personal smartphones. Services like booking flights, amend your bookings, access your KrisFlyer, check flight schedules and more.

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Customer Service

Their customer service operation runs 24/7. Their customer service actually allows customers to check in and book flights through calling, questions are also entertained, but the website already includes a FAQs page for easy access to information if needed. Their FAQs list covers information about checking in, asking for refunds, last minute flights etc.

Services

There are four in-flight classes, first class, business class, premium economy and economy class. They also offer a suite exclusive for their A380 aircraft, each cabin is considered a sanctuary for each passenger. Privacy and comfort awaits for passengers who availed for this offer.

Suites in the Sky
Suites in the Sky

First class

First class passengers are escorted to a 35-inch wide fine-grained leather with mahogany trimmed seats. Each seat can be easily converted to a large bed with crisp linen and fluffy pillow and a duvet. Skin care products are also provided, when it’s time to sleep, each passenger is given their own sleeper suit and bedroom slippers.

Singapore airlines first class seat
First class seats

Business class

With their newly renovated seats, passengers can rest on a seat that can be recline up to 132 degrees.  Each seat can be converted to a 28-inch wide full-flat bed, at 78 inches in length.

Singapore Airlines business class
Business class seats

Premium economy class

Indulge in a wider seat with more space to move around with built-in winged head rest, calf rest and foot rest.

Premium Economy passengers
Premium Economy passengers

Economy class

Ergonomic seats with more space to minimize intrusion awaits economy class passengers. Each seat provides a bigger space for your knee and extra leg-room.

economy

Food and Beverages

First class passengers can choose from a variety of gourmet meals cooked to perfection by an International Culinary Panel of world-renowned chefs, great quality wines are also distributed to satisfy each passengers thirst. Snacks, sweet treats and gourmet coffee are also served.

Business class passengers are going to have a hard time choosing between 60 gourmet dishes prepared by culinary masters, exclusively employed by Singapore Airlines.

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Authentic Singapore and Asian cuisine as well as other international meals await the passengers of the premium economy class flight.

sqbizclass2

 

In Flight Entertainment and Technology

Exclusive for first class passengers is a 23-inch LCD screen with high quality sound coming from  award-winning noise cancellation headphones. Passengers have a wide selection of movies, tv programs, games, music and sports.

First class in flight entertainment
First class in flight entertainment

For Business class, passengers can enjoy movies, tv programs, music and games with the KrisWorld in flight entertainment.

The innovative KrisWorld in flight entertainment allows the premium economy passengers to view their favorite films, tv series or listen to the latest music by manipulating a 13.3 HD-enabled touchscreen LCD monitor.

Economy class passengers won’t even keep track of time when they are having a good time watching the latest flicks, playing cool games and accessing applications through a 10.6 inch personal screen.

In flight entertainment KrisWorld
In flight entertainment

Baggage

Singapore Airline has a very strict policy regarding baggage. There are certain prohibited items like stun guns, pepper sprays, lighters and more. Of course deadly weapons including baseball bats, sparklers and aerosols are restricted. To see their entire baggage policy, click here.

About

Their main hub is the Singapore Changi Airport located in Changi, Singapore. Their headquarters is based in Airline House, 25 Airline Road, Singapore 819829 Singapore

Their entire flight operation is possible with 104 aircrafts offering 64 destinations worldwide.

Singapore Airline is a proud member of Star Alliance, they have a list of awards including World’s Best International Airline from Travel & Leisure Magazine (USA) for 20 years in a row. SkyTrax gave a 5 star rating to Singapore Airlines and was the second best airline after Qatar Airways in 2015.

Contact information

  • Website URL:http://www.singaporeair.com/en_UK/ca/home
  • Contact number:+65 6223 8888
  • Contact Email:public_affairs@singaporeair.com.sg
  • Fax Number:+65 6490 0596
  • Head Office Address:2 Orchard Turn #04-05 ION Orchard Singapore 238801 (Above Orchard MRT station), Singapore

Conclusion

Being the second best airline is a big deal, maybe next year they’ll claim the throne from Qatar Airways. Their service is truly world class and the  way they do their business is flawless in all angles.

 

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Flightstats.com Reviews

In the online-travel agency industry, successful companies can earn millions and those who don’t make it may lose everything they have. In order to stay alive in this industry, a company must have brilliant minds, strong connections, credible offers and loyal customers. Start with the brilliant minds and everything else follows.

Origins and Ownership

FlightStats was founded on October 1st, 2001 by Jeff Kennedy and Tod Hutchinshon.  Hutchinson has been the current CEO since December, 2012, while Kennedy holds the position of President. Hutchinson applied his 25 years of experience in corporate finance and operating to expand FlightStats. Hutchinson was the initial CFO of the company.

Tom Hutchinson, co-founder and CEO of Flightstats
Tom Hutchinson, CEO of Flightstats

 

Jeff Kennedy, co-founder and President of Flightstats
Jeff Kennedy, President of Flightstats

What people are saying

FlightStats seems to have loyal customers thanks to their reliable offers and service. Customers described FlightStats to be accurate by presenting deals and distributing them customers. Their own employees also expressed their gratitude by acknowledging FlightStats to be a great company to work for. Flightstats seems to be growing and their future seems bright, well that’s what the employees say in their review. There aren’t actually many online reviews for FlightStats, so simply determining their reputation is hard with few reviews.

Flightstats.com Reviews Flightstats.com Reviews

The Website

FlightStats website looks good especially the homepage with its minimal design interface. The website presents a gallery of all their target market, airlines, airports, developers, agencies, travelers, and air freights. Flight cancellation information is also monitored and distributed daily through their website.

Customers can check in online, check flight status and track upcoming flights. The website also shows information about airport flight arrivals, departures and even location weather.

Flightstats.com Reviews Website
Flightstats main interface

Mobile App

With the mobile application, Flightstats disseminates information about flight status. Specific details are also provided for flight numbers, airports and routes. Customers can also scan essential information about their flight schedules. Each flight is monitored from departure to arrival. To prepare for your flight, the app also provides information about flight activities.

Flightstats.com mobile app

Customer Service

The company’s service phone line is 503.445.4231. The website also includes organized list of FAQs and answers. They also have email service and allows calls directed to their corporate headquarters phone line (503.274.0938)

About

Their main office is located at 522 SW 5th Avenue, Suite 200 Portland, OR 97204 USA. Driving directions are available on their website, just click contact on the homepage.

Contact information

Here’s the company’s contact info:

  • Website URL: http://www.flightstats.com
  • Contact number:503.274.0938
  • Fax Number:503.274.0939
  • Head Office Address:522 SW 5th Avenue, Suite 200 Portland, OR 97204 USA

Conclusion

We hope these Flightstats.com Reviews were helpful. It’s still early to determine how FlightStats is going to turn out. Compared to other online travel companies, Flightstats is still young and their better days are potentially still ahead of them, or possibly their downfall. In the process of growing and expanding, only the future will determine FlightStats’ fate.

 

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Introduction

There are several dreamers in this world who at some point in their lives would say, “I want to establish my own airline someday”. Very few people would take the risk and give it everything they have to make that dream a reality. Thanks to that group of dreamers, millions of people are given the benefit of travelling through air.

One particular dreamer is Dr. Chang Yung-fa, the founder of Eva Air.

About

Eva Airlines Corporation was established in September, 1988 by Evergreen Marine Corporation’s chairman Dr. Chang Yung-fa. The next year, Eva Air was founded in March.

Founder of Eva Air, Dr. Chang Yung-fa
Founder of Eva Air, Dr. Chang Yung-fa

The current President of Eva air is Cheng Chuan-yi. Chuan-yi started out as the Senior Vice President of the project division for Eva air on July 1st, 2004, then he was promoted to executive vice president of project division on March 14th, 2011.

Eva Air's President, Cheng Chuan-yi
Eva Air’s President, Cheng Chuan-yi

What people are saying

According to customer online reviews, Eva air is one of the best trans-continental airlines on the globe. Customers stated the service from ground floor all the way to the inflight experience is outstanding, good food, good service and most importantly, a good flight.

Eva air’s business class took the spotlight when customers described it as the “most economical business class fare” of all Star Alliance members. However, it seems that there are complaints with economy class. Customers were disappointed about the unattentive flight attendants and unappetizing meals. A good thing about the economy class are the big seats and the wide screen panasonic EX3.The wide aisle space was acknowledged and the reclining seats are comfortable.

Eva air received 8 out of 10 points from Airlinequality.com. In TripAdvisor, the recommendation rate for Eva Air is 85%.

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The Website

Eva Air’s website is standard and user-friendly, it allows users to pick the language they prefer. Most people probably used global english. Every detail in your itinerary can be managed, like checking in online, asking for refunds, checking flight status and arranging hotels and car rental services. Eva Air has a designated page for promotions. It displays a list of destinations on the left side and their discounted prices on the right.

Eva Air's homepage
Eva Air’s homepage

Eva Air application

In order to expand their connections to customers, Eva designed their own mobile application for smartphones. Customers can easily book flights, check upcoming flights, and manage their travel itinerary.

Eva Air mobile application
Convenient access

Customer Service

Eva Air has several offices worldwide. There are different phone lines available according to what region you select. Their customer service is not open 24/7 but the schedule is can be viewed on their website, click here to take a look. There is also a FAQ page included for general questions and answers. The website has a comment section wherein customers ask away.

Services

Customers have 5 class choices to choose from, the royal laurel, premium laurel, business, elite and economy. Eva spiced things up rather than the usual first, business and economy class.

Royal Laurel

Standard for the best classes, the premium laurel features a cabin with angled, lie-flat seats. Eva air teamed up with RIMOWA to provide overnight kits. Each passenger aboard Eva’s new new Boeing 777-300ER aircraft is given the following, lotion, lip balm, skin care products, screen cleansing cloth for phones, sleeping mask, sleeping socks, toothpaste, toothbrush and a comb. Each cabin is equipped with noise-cancelling headphones, HD touch screens and USB and Ipod ports.

Royal Laurel class, Eva air

Premium Laurel

The seats in this class are innovative. Hard-shell reclining seat for sitting and sleeping does provide great comfort, with electrically lumbar support and  adjustable headrest and footrest. This class strives for supreme comfort.

biz_eva

Business Class

For the sitting arrangement in the business class, each row is positioned 44-45 inches apart for wide room to move around.

Eva air business class

Elite Class

The seats are 38 inches long and 19.5 inches with ample leg room. Each ergonomic chair includes a mood light to set the ambiance manually.

Elite class, Eva air
Comfort and Entertainment

Economy Class

Shape-memory cushion material with ergonomically designed seats await passengers in the economy class to help avoid fatigue, each seat and headrest can be reclined to whatever position you want.

Eva air, Economy class

Food and Beverages

For royal laurel passengers their fine dining starts with a glass of champagne followed by crusty bread with extra-virgin olive oil. Their menu includes perfectly cooked steaks and fresh lobsters. Each meal is all-natural and low calorie for health concerns. Trolley service also passes by handing out different kinds of cheese and fruits.

Foods from different countries are served in the premium laurel class with a variety of beverage choices from coffee to refreshing drinks. For the kids, microwavable treats are prepared within just minutes.

Complimentary meals and beverages with snacks are served for the business, elite and economy class.

In flight technology

The Star Gallery on-board entertainment provides passengers with HD video screens containing the latest tv shows, movies, music and video games.

Star gallery, Eva Air In Flight entertainment
Star gallery, Eva Air In Flight entertainment

About

Eva Air’s main hub is the Taiwan Taoyuan International Airport in Dayuan, Taoyuan, Taiwan.

Eva Air have 6 airliners and 2 for cargo, their entire fleet size in 66 airliners reaching 74 destinations.

Passenger Airliners:

  • Airbus A321-200
  • Airbus A330-200
  • Airbus A330-300
  • Boeing 747-400
  • Boeing 777-300ER
  • McDonnell Douglas MD-90-30
Boeing 777-300 in action
Boeing 777-300 in action

Cargo Airliners

  • Boeing 747-400F
  • McDonnell Douglas MD-11

Eva Air is a proud member of Star Alliance. Industry experts from AirlineRatings.com ranked Eva Air seventh among top 10 airlines worldwide in 2015 and SkyTrax gave them a 4 star rating.

Here’s their contact info:

  • Website URL:www.evaair.com
  • Contact number: +886 3 351 5151 for more contact number info click, here.
  • Fax Number:+886 3 351 0005
  • Head Office Address:EVA Air Building, 376 Hsin-nan Road, Luchu, Section 1, Taoyuan, Hsien, Taiwan

Conclusion

Eva Airlines entire travel service is amazing and soon to be improved. They manage to gain loyal customers from all over the world and they are being recommended by thousands of people. Eva Air is ranked as the 9th best airline in the world by SkyTrax, impressive.