Tags Posts tagged with "CheapAir"

CheapAir

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​Since it has been a year, we will be starting to write new reviews about the travel sites we once wrote about last year, just to give you a heads up of the current status or changes of a particular online travel agency. Things can change in a span of a year, that’s why we decided on re-writing some of the written travel search engines and give you the freshest feedback for 2016.

In this review, we will be re-talking about CheapAir.

CheapAir Reviews 2016

CheapAir Reviews 2016-Jeff Klee
Jeff Klee

The American based travel site traces its roots back to 1989 when Mr. Jeff Klee had come up with an idea of making a travel site that will provide an easy access to find cheap airfare. This all happened in his dorm room at University of Michigan. CheapAir is a privately owned company and has been recognized in United States as one of the best online travel agencies until now.

In this review, let us check the services and credibility of the travel company.

How does CheapAir work?
Like the normal travel site, CheapAir basically lets travellers to search, compare and book flights online. Even without us mentioning it’s an American travel site, once customers see CheapAir it merely focuses on US destinations as featured on their site, the most visited states in US. Searching is categorized into fixed and flexible dates which help more customers in such case.
CheapAir Reviews 2016-page
Another good thing about CheapAir is their “Price Drop Payback”. Wherein if the booked fare price drops after purchasing, the company will guarantee a credit back for the difference. This service started in 2011 and it’s still on going.

CheapAir Reviews 2016-bitcoinCheapAir accepts bitcoin as an alternate form of payment for flights and hotel reservations. They also have a voice-activated flight search app, but only for iOS devices. This travel app once had won as one of the best apps and websites for travelers by Travel Weekly.

CheapAir Reviews 2016 from Customers
According to 61 CheapAir reviews 2016 on SiteJabber, CheapAir is just good at promoting services and bad in implementing it. One customer had to pay a penalty and suffer from a wrong booking, which was never close to a cheap flight. The consumer had even tried to contact their customer support team and he’d been on the line forever. He ended his review by saying “The site is a joke. Last time I use them.”

Other reviewers complained for extra, double and hidden charges. The word ‘scam’ is seen throughout the other CheapAir reviews 2016. So, tell me, how is it good to book a flight with them? If it costs you more by being deceived by the offer.
logoHow To Reach Them?

  • Website URL:                       www.cheapair.com
  • Contact Number:                 1-800-243-2724 / 1-818-436-3320 (outside USA)
  • Contact Email:                     Help@CheapAir.com
  • Head Office Address:           26707 West Agoura Road Calabasas, CA 91302 United States

Overview
If you’ll remember, in 2013, Travel Weekly had ranked CheapAir on the 48th spot from the Power List of Travel Agencies in the United States. But that was like 3 years ago, since then CheapAir never had any new recognition or award. Maybe the CheapAir reviews 2016 had pretty much explained why they were inconsistent with their services and promises. CheapAir needs more improvement and needs to learn how to value their customers because that’s what builds a company or a business.

Feel free to leave a comment below.

 

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Cheapair Reviews logo

CheapAir Review

Founded in 1989 as a product of the desire to travel at a budget a student could afford, the company has been flourishing and blossoming like a flower in the spring. The very proof of the success of the company comes from the fact that the founder and CEO was a law student at the time he decided to take a radical step for all those who wanted to travel, and by the time he launched this company, he had no need to continue law school, and therefore, he didn’t. The name of this man was Jeff Klee.

What is this Company?

Cheapair is a travel planning company, right from the start of your journey till the end. The aim of the company is to provide the cheapest possible air travel to allow every single person to travel, either for work or leisure purposes. For this reason, the company has shaken hands with many of the airline companies. This allows the customers to decide the airline of their own choice.

What sets this Company apart?

It is simple. The company has a single policy, and skimming through the website of Cheapair, It must say that the policy has been followed really well. The company aims at making its customers feel at home, at understanding them and acting like their friend rather than a business corporation. Because Jeff Klee himself was a student when he founded this company, he probably infused his young friendly spirit into the deals and the way they are represented. For instance, the company offers a refund of the difference if it gets created after a flight is booked, so that you do not need to fret about booking at higher rates. Your money will eventually find its way back to you. This has been called the Price Drop Payback scheme.

The company has also a hundred matches as far as airlines are concerned. Before your booking is confirmed, the database runs through all the available options, comparing and churning the options, and then presents to you the cheapest possible options. Isn’t this convenient? Cheapair takes the entire headache itself and you are saved from hours’ worth of research and head scratching while trying to fit a seat into your budget.

Also, the company provides a travel agent to anyone and everyone who book through it. The travel agent is usually based in US and is responsible for making your trip successful.

What do we conclude from this? The company is actually all you need. While looking through the other companies, we noticed that complete packages did not include travel agents, which meant that a portion of your vacation went unplanned. This is not the case here. This is just one company that you need and your entire vacation will be planned without you getting tensed and worked up about it.

This might not sound important, but trust me, it is. For most of the companies, the creation of a complex web interface means a higher professional image and a more intimidating look. While that may sound impressive, it does not, in any way, attract customers. This has been taken care of in the website of this company, which features a simple, easy-to-navigate-around design.

In a Nutshell:

We hope you enjoyed this CheapAir Review. Cheapair is one of those few airline companies that offer every single thing that your vacation needs: a good airline service in cheapest rates, a travel agent to guide you, and a guarantee of your money, including a refund whenever the customer requires. One does not come across such offers on a daily basis. The company is definitely one of a kind.