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TACA (Transportes Aereos del Continente Americano) airlines was founded in 1931 by the Synergy Group based in El Salvador. For 75 years, TACA provided service for air travel to millions of people. In 2009 it was announced that TACA would  merge with the Colombian airline Avianca which is affiliated with Star Alliance. Upon the completion of the merger, on May 31. 2013, Avianca took over the management but upheld the great services TACA was renowned for. With a fleet size of 44, TACA, which is called Avianca El Salvador now offers 50 destinations and 22 countries.

Fly with Ease

Booking flights within this airline is a piece of cake. First search for the flight deal you want according to your destination, then book it, after that enjoy your flight. The company promotes the idea of convenience for the sake of each customer. Most customers find it very easy to book flights and even check in to the airline. Avianca promises all customers that each flight will take-off and land on time.

Avianca’s website is organized for customers to have easy access to deals and information. They can also check the status of their flight and new updates issued by the company itself.

Ups and Downs

Avianca El Salvador airlines is known to provide good quality service to their customers. But there are certain people who would beg to differ. There have been some good reviews and some bad ones. A number of people appreciate the convenient and excellent service of the airline staff. According to some feedback the attendants for every flight were very generous and polite when catering to their passengers. However, there were many complaints regarding the slippery leather seats and less than appetizing meals. There were negative comments stating that Avianca has the tendency to change flight status on the spot, for example; adding stopovers, this might be a counter-statement to other reviews saying that all flights land on time.

Avianca Mobile

Just like other airlines and travel companies, Avianca created its own mobile application to provide a more-convenient way to search and book flights for its customers.

LifeMiles program

To expand their services, the company decided to establish a certain program to reward loyal customers for their trust and faithfulness. LifeMiles covers a variety of benefits, like offering VIP lounges for some leisure time with your family and friends while you wait for your flight to take off, as well as great discounts for travel necessities. This program is distributed not only for Avaianca El Salvador but to other affiliated airlines as well. LifeMiles was the improved version of AviancaPlus and DISTANCIA to enhance the companies service and also compete with other airlines.

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Customers conclusion

For some customers, Avianca El Salvador offers great service, from booking right up to the destination. Unfortunately, bad reviews are quick to catch up saying that Avianca may not be the ideal airline to book with. Despite all of that there are still a number of loyal customers who would prefer to fly with Avianca.

This review is written to inform everyone about Avianca’s current situation including their service and customer’s feedback. Feel free to leave a comment or question!

 

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Cheapair Reviews logo

CheapAir Review

Founded in 1989 as a product of the desire to travel at a budget a student could afford, the company has been flourishing and blossoming like a flower in the spring. The very proof of the success of the company comes from the fact that the founder and CEO was a law student at the time he decided to take a radical step for all those who wanted to travel, and by the time he launched this company, he had no need to continue law school, and therefore, he didn’t. The name of this man was Jeff Klee.

What is this Company?

Cheapair is a travel planning company, right from the start of your journey till the end. The aim of the company is to provide the cheapest possible air travel to allow every single person to travel, either for work or leisure purposes. For this reason, the company has shaken hands with many of the airline companies. This allows the customers to decide the airline of their own choice.

What sets this Company apart?

It is simple. The company has a single policy, and skimming through the website of Cheapair, It must say that the policy has been followed really well. The company aims at making its customers feel at home, at understanding them and acting like their friend rather than a business corporation. Because Jeff Klee himself was a student when he founded this company, he probably infused his young friendly spirit into the deals and the way they are represented. For instance, the company offers a refund of the difference if it gets created after a flight is booked, so that you do not need to fret about booking at higher rates. Your money will eventually find its way back to you. This has been called the Price Drop Payback scheme.

The company has also a hundred matches as far as airlines are concerned. Before your booking is confirmed, the database runs through all the available options, comparing and churning the options, and then presents to you the cheapest possible options. Isn’t this convenient? Cheapair takes the entire headache itself and you are saved from hours’ worth of research and head scratching while trying to fit a seat into your budget.

Also, the company provides a travel agent to anyone and everyone who book through it. The travel agent is usually based in US and is responsible for making your trip successful.

What do we conclude from this? The company is actually all you need. While looking through the other companies, we noticed that complete packages did not include travel agents, which meant that a portion of your vacation went unplanned. This is not the case here. This is just one company that you need and your entire vacation will be planned without you getting tensed and worked up about it.

This might not sound important, but trust me, it is. For most of the companies, the creation of a complex web interface means a higher professional image and a more intimidating look. While that may sound impressive, it does not, in any way, attract customers. This has been taken care of in the website of this company, which features a simple, easy-to-navigate-around design.

In a Nutshell:

We hope you enjoyed this CheapAir Review. Cheapair is one of those few airline companies that offer every single thing that your vacation needs: a good airline service in cheapest rates, a travel agent to guide you, and a guarantee of your money, including a refund whenever the customer requires. One does not come across such offers on a daily basis. The company is definitely one of a kind.