Tags Posts tagged with "American Airlines"

American Airlines

0 2004

“We’re not just an airline. We’re a way of life.”

This has always been the company slogan of Envoy Air. Today, let’s discover this airline from Fort Worth, Texas, United States.
american-airlines
The wholly-owned subsidiary of American Airlines Group traces it roots back to 1984; Envoy Air began as a collection of regional carriers with contracts to carry the American Eagle brand name. Until 1987, these third-party carriers flew under contract with American Airlines to provide regional feeds to its hubs. In 2014, the company changed its name to Envoy Air Inc., but American Eagle continues to live on as a brand, and so does its livery for Envoy-operated and third party-operated regional flights.
Envoy Air Reviews-employment
The airline uses a similar loyalty program: AAdvantage (from American Airlines). Envoy Air has a fleet size of 169 Embraer and Bombardier which cater air services to 170 domestic and international routes. With over 1,800 flights a day, serving 159 cities across the United States, Canada, Mexico, and the Caribbean, Envoy is considered to be the world’s largest regional airline system. Envoy is an affiliate member of the Oneworld airline alliance.

Official Website and Services

One thing I noticed and was amazed about Envoy Air was their official site. The background is actually moving and promotes the airline’s services, crew, and fleet. As shown on their official site, it’s pretty much not like your typical airline webpage. It doesn’t promptly give customers the option to search and book a flight with them, because this option is done directly on American Airlines.
Envoy Air Reviews-page
Their official site mainly gives information about aviation employment career opportunities. Categories are divided to Pilots, Flight Attendants, Mechanics, Customer Service or Corporate queries. The goal they have for their employees is to take passengers from where they are now to where they want to go – whether it’s a short-term stay or a lifelong career. Unfortunately, since Envoy Air is not the direct company airline, they don’t have a mobile app.

Envoy Air Reviews of Passengers

It actually wasn’t easy to find Envoy Air reviews online. Though, we were able to find some on Indeed and Glassdoor. Both commenting sites gave the airline an overall ⅗ star rating. One former station agent posted on the 26th of September 2016 saying, “While working for Envoy, my fellow coworkers were wonderful to work with. No one bothered us as long as we did our job and did it efficiently. The hardest part of the job was the communication between management and staff.”
Envoy Air Reviews-logo
How To Reach Them?

  • Website URL:                  http://www.envoyair.com/
  • Contact number:             +1 972-374-5200
  • Fax Number:                   817-967-3816
  • Head Office Address:      4301 Regent Blvd, Irving, TX 75063, United States

Conclusion

Opportunities are given out to those who deserve them. Envoy Air is definitely one of the aviation companies you should look forward to work with, but on inflight terms we are not sure about that. However, knowing they are under American Airlines, it’s safe to assume the airline’s quality is similar to its parent company.  In fact, if you recall, last year we gave American Airlines a 5-star rating and Skytrax had ranked the airline up to the 77th spot this year from the World’s Top 100 Airlines!

 

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Shuttle America Reviews

Shuttle America Reviews-David Hackett
David Hackett

The American regional airline traces its roots back to 1995 with David Hackett and started operations in 1998 as a low-cost commuter airline headquartered in Connecticut (location of Bradley International Airport). The airline initially started with routes to Buffalo, New York. What made this airline successful in a short time was its low-fares promo at $29. The fleet started off with a 50-seat N801SA. In the same year, Shuttle America added more aircraft and destinations.

Now, Shuttle America had grown to a fleet size of 113 Embraer aircraft operating destinations as United Express and Delta Connection. The airline’s parent company is Republic Airways Holdings and their current CEO is Bryan Bedford.

Flying with Shuttle America

Shuttle America Reviews-on boardThe site shows a list of information as to how it is to fly with them, whereas customers travelling with pets are allowed and well accommodated, provided kennels must fit under the seat and pets must remain in the kennel at the airport, during boarding/deplaning, and during all phases of flight. Seats may not be purchased for the pet.

For children travelling alone, the policies will depend on which airline will they fly with under Republic Airways Holdings, because carriers make frequent changes to their websites.

NO Official Website

Trying to get on the official site of Shuttle America will redirect customers to the Republic Airways Holdings page which shows all the partners of the airline head which are: American Airlines, Delta, and United Airlines. Republic Airways Holdings, based in Indianapolis, Indiana, is an airline holding company with its business strategy developed by their experienced team of senior airline executives.
Shuttle America Reviews-page
Though, unfortunately, Shuttle America doesn’t have a mobile version of their services or information shown online. But, they are confident somehow that information shown online are enough to answer all customer’s queries. To be honest, I doubt that.

Shuttle America Reviews of Travellers

Looking through Shuttle America reviews flying via United Express, customers seem to be more pleased flying with them more than other airlines. One review, where the customer said:

“Shuttle America operates codeshare regional flights for United and they use somewhat smaller regional jets.  The great thing about their planes is they’re all 2+2 seating, which means no middle seat.

As I’ve mentioned before in my other airline reviews, I’ve been traveling a lot on business lately.  We have to use our own booking service, which doesn’t allow us to choose our own seats.  It seems like whenever fly on business, I always get stuck with the middle seat.

What a relief to not have to sit there for a change!”

It seems like Shuttle America had been popular to a frequent flyer and this is a good sign.
logoHow To Reach Them?

  • Website URL:                http://shuttleamerica.com or http://rjet.com/
  • Contact Number:          +1 317 484 60 00
  • Contact Email:              marketing@rjet.com
  • Fax Number:                 +1 317 484 45 37
  • Head Office Address:    8909 Purdue Road, Suite 300, Indianapolis, Indiana, 46268, USA

Overview

Shuttle America might be working behind those major airlines or air carrier giants. We might not see Shuttle America’s logo on some airlines flying under their management. But, we should consider that this American regional airline had been consistent and generous in providing travelling service to keep their customers well accommodated.