Since it has been a year, we will be starting to write new reviews about the travel sites we once wrote about last year, just to give you a heads up of the current status or changes of a particular online travel agency. Things can change in a span of a year, that’s why we decided on re-writing some of the written travel search engines and give you the freshest feedback for 2016.
In this review, we will be re-talking about Opodo.
Opodo Reviews 2016
The pan-European travel site was founded in June 2011 by an association of several European airlines including Air France, Austrian Airlines, Alitalia, Aer Lingus, British Airways, Finnair, Iberia, KLM and Lufthansa. Opodo has its registered office at Villanueva, 29, 28001, Madrid, Spain but is actually headquartered in London, United Kingdom and 12 other brand sites. 99.4% of the travel company is owned by Amadeus IT Group and also a member of European e-travel group, ODIGEO since 2011.
The first leader of Opodo was Mr. Giovanni Bisignani, who was the former CEO of Alitalia and current CEO of IATA (International Air Transport Association).
Now lets see what is Opodo’s functionality:
How does Opodo work?
Basically, if you access Opodo it’s easy to navigate because it promptly shows the option to search for the customer’s desired destination, either one-way or multi-stop. Recently, Opodo offers up to 20% saving if travellers will book a flight with a hotel reservation. The option for booking hotel reservations is based from 855,000 plus hotels worldwide. Opodo will initially let customers choose what kind of payment method they prefer prior to searching.
However, given the strong side of the overall service of the page, the Opodo reviews 2016 were the main reason why we decide to write a review about them.
Opodo Reviews 2016 from Consumers
Since then Opodo had always been receiving poor comments from consumers. This overall rating got worse now. On SiteJabber, Opodo reviews 2016 show that the travel site had garnered a 0.1/5 score rating. What’s worst is the same concern was not solved. The reason why Opodo had been consistently receiving negative feedback is because some booking were not actually reserved with the airline and hotels. When you try to reach them, they are often unreachable. Customers consider themselves lucky if they’ll receive a response via email after a month long.
How To Reach Them?
- Website URL: www.opodo.com
- Contact Number: 00 44 121 281 3360
0044 800 368 3866 (Toll Free)
Hours: Mon-Fri 9am to 6pm
Weekends and bank holidays 9am to 2pm (BST).
- Head Office Address: Waterfront building, Hammersmith Embankment,
Chancellor’s Road W6 9RU London, UK
Points To Reconsider
Well in that case, it is safe to say that Opodo Customer Care Team lacks the ability to be responsive towards consumers’ concerns. This is in fact proven by a lot of Opodo reviews 2016 showing online and continuously adding up everyday. This review is somehow a reminder for travellers who are planning to book with Opodo. Stay away with them. Unless you are a hundred percent sure they won’t fake your booking and they won’t leave you hanging.
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