Rossiya Airlines Reviews

Rossiya Airlines traces its roots back to 1992 as a government-owned airline. Around 2006-2007 the Russian government merged the airlines with Pulkovo Airlines (Pulkovo Aviation Enterprise) which flew the brand name Rossiya starting December 2004. In order to increase financial viability, the Russian government once again announced that all regional airlines owned by the state through the holding company Rostechnologii would be united with the flag carrier, Aeroflot. So then, Rossiya Airlines started operations under Aeroflot’s “SU” since March 30, 2014.

Rossiya Airlines Reviews-Dmitry Saprykin
Dmitry Saprykin

In November 2015, after the merge with the national airline of Russia, Aeroflot deputy CEO Mr. Dmitry Saprykin was appointed the new Chief Executive Officer of Rossiya Airlines. Dmitrii was a graduate of the Moscow State Law Academy with a Candidate of Legal Sciences degree and also had training at Cornell Law School wherein he also received his LLM (Master of Law). Prior to his CEO position with Rossiya Airlines, as mentioned above, he was also the deputy CEO of Aeroflot and former CEO of Transaero.

Rossiya Airlines now has a fleet size of 27 aircraft consisting of commercial and government fleet of Airbus, Antonov, Ilyushin and Tupolev. The airline is headquartered at Pulkovo Airport, and serves 58 destinations internationally following codeshare agreements  with:

Aeroflot (SkyTeam), Air Astana, Air France (SkyTeam), Air Moldova, airBaltic, Austrian Airlines (Star Alliance), Belavia, Czech Airlines (SkyTeam), Finnair (Oneworld), Hainan Airlines, Iberia (Oneworld), Icelandair, KLM (SkyTeam), Korean Air (SkyTeam), LOT Polish Airlines (Star Alliance), Norwegian Air Shuttle, Scandinavian Airlines (Star Alliance) and Swiss International Air Lines (Star Alliance).

Website’s Functionality
The official site of Rossiya Airlines is not user-friendly. When I got on the page, it’s given that the airline is Russian so the page will be defaultly in Russian; it took me like 3 minutes before I found the language changer at the top of the page, which was a flag to symbolize the English language. I was also confused on where to go first, wherein eventually I had to check each and every tab, that’s quite frustrating. What more is the font size of the site which is too small to be readable.
Rossiya Airlines Reviews-page
In the long run, I noticed that their page lets customers book flights, hotel reservations and car rentals. It is also promptly shown that if travelers will check-in online they’ll surely save more time. Their social media accounts’ link is found at the top left.

Rossiya Airlines Reviews and Services
Since Rossiya Airlines was merged to Aeroflot, they only have one frequent flyer program “Aeroflot Bonus”. Based on 29 Rossiya Airlines reviews, the Russian airlines had an overall score of 5/10 and was ranked as a 2-star airline. Plus the fact that their most recent reviews are showing a lot of acknowledgement to Rossiya Airlines’ hospitality. One of the reviewers even said Rossiya Airlines is “Kind and Attentive”. To see more about these Rossiya Airlines Reviews, click here.
Rossiya Airlines Reviews-logo
Contact Information

  • Website URL:                        www.rossiya-airlines.ru
  • Contact Number:                   8 800 444 55 55
  • Contact Email:                      Openline@rossiya-airlines.com
  • Fax Number:                         +7 812 633 38 10
  • Head Office Address:            Building 4, 18, Pilotov St., St. Petersburg, 196210, Russia

Rossiya Airlines Reviews-crewConclusion
Even if the Rossiya Airlines reviews are not ranging above the average rating score, the airline was considered as one of the best air carriers in Eastern Europe in 2015 by Skytrax’s World Airline Awards. If they were able to receive this kind of worldwide recognition, then it’s safe to say that this Russian airline is not as bad as it seems. I would definitely would love to try flying with them. After all, to see is to believe. I hope this review was helpful. Feel free to leave a comment below.

 

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1 COMMENT

  1. E-checking doesn’t exist so 40-minute line at airport. Onboard almost no room between seats very claustrophobic. FAs are average with no charisma. Flights on time. Hot breakfast is probably the only plus of this airline.

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