Narita International Airport Reviews
Narita International Airport Reviews-air traffic

In Japan, there are two airports that service the air networks of Japanese people. Haneda International Airport (HND) and Narita International Airport (NRT). The airports differ in type of traffic they are focused on. HND charters international flights, but focuses on domestic air traffic, wherein NRT handles the majority and most of the international air traffic for Japan. In this review, we’ll be taking you to a tour of Narita International Airport.

Narita International Airport Reviews of Travellers
Judging through several Narita International Airport reviews, the Japanese airport has a 50/50 score of 5/10 rating from 168 reviewers. Even they are mixed complaints and recognition, the most recent comments are positive. Let me share you this review posted on the 2nd of December 2015, she rated them 8/10:

“I usually depart from Narita every year but this year I did not. T1 North arrivals were efficient and pretty easy, even though a little walking was involved. One problem I had was that I could not find many signs directing me to immigration etc.

However, At the time I arrived, there were no other flights coming in, so the Baggage claim, Immigration, and customs were all a breeze, and there were no lines whatsoever either in the non-citizen “line” or the citizen “line”. Overall, Narita is a fine airport for arrivals and departures. Check-in lines can be slow sometimes from past experience, but you should not have a problem with trying to catch your flight. I do recommend this airport.”

NRT has 2 information desks, one is located in the Main building 1st floor near Exit A and the other is on the Central building 1st floor facing the south wing. They have a total of 12 restrooms throughout NRT and their toilets are exclusively designed by Gallery TOTO―eight are found in Terminal 1 and 4 in Terminal. Shower rooms are present on both terminals and it costs 1,030 yen per 30 minutes usage.

In Terminal 1, there are 15 branded boutiques and 9 duty free stores. And in Terminal 2, there are 9 branded boutiques, 7 duty free stalls and 18 food & beverage establishments. Terminal 3 was just recently built in April 2015.

There are several ways to reach NRT. Through Rail, Buses, Taxi, Automobile and even by Helicopter. By Rail, there’s JR Narita Express, JR Sobu, Keisei Skyliner, Keisei Limited Express and by bus, there’s limousine, Tokyo shuttle and the access or via ARK Hills Heliport which will take the customer to the airport in approximately 20 minutes. To get more brief information on To/From Narita Airport, click here. To go around and through 3 Terminals of the airport,  just takes a 10 minute free shuttle bus connecting drive to each terminal area.

But, if travelling via personal vehicle from Central Tokyo route to east/northeast from Higashi-Kanto expressway or Keiyo Road, either of which, just make sure travelers will reach Shin-Kuko Expressway because this directly connects to the airport.

Location – Traffic – Service
NRT is located 60 km east of Tokyo and with the current statistics it shows that Narita International Airport receives 35.5 million passengers annually making NRT the major international airport. NRT was ranked 13th place worldwide based from volume of international passengers and 7th place in terms of international cargo. NRT is the main base for the following airlines: All Nippon Airways, Delta Air Lines, Japan Airlines, Jetstar Japan, Nippon Cargo Airlines, Peach, United Airlines and Vanilla Airㅡserves with 2 runways.

Aside from this airline making the airport as their main hub, 80 more carriers are flying to and from NRT, which caters over 100 cities in 30 countries and 3 regions across the world.

Terminal Map
Narita International Airport Reviews-Terminal Map
*For reference:

Past: Narita International Airport (NRT) was formerly known as New Tokyo International Airport. Initially, it was planned in the 1960s with an aim to help Haneda Airport’s traffic. It took them a decade to finally finish the first NRT’s runway. In 2004, the privatization of the airport was the gateway for routing and endless success of the renamed Narita International Airport (NRT).

Narita International Airport Reviews-Kosaburo Morinaka
Kosaburo Morinaka

Present: NRT temporarily cancelled flights of Japan Airlines to Paris. This follows the fall in passengers, after November’s deadly terror attacks in the French capital, from 80 down to 40 percent. On a positive note, the new Terminal (Terminal 3) of NRT won an award for “Good Design Gold Award” by the METI Minister’s award. The current leader of the major international airport is Mr. Kosaburo Morinaka. To be updated with the airport’s news, click here.

Future: It’s evidently reported that NRT is undergoing several expansion programs to enhance their services. The airport’s vision: “As a multifunction airport capable of meeting the diverse needs for air transport in the Greater Capital Area of Tokyo, Narita aims to attain the position of key international hub airport of East Asia well into the future, to be the airport that is relied, trusted, favored and preferred by the customers”

NRT was continuously nominated as “Asia’s Leading Airport” since 2005 up to present and a nominee as well in 2007 as “World’s Leading Eco-Friendly Airport”, this was recognized by World Travel Awards. In 2014, NRT had gathered a lot of awards: 3rd Best Airport in 30-40 million passengers annually, 10th Best Airport, shopping, 5th Best Airport security, 3rd Best International Airport, 4th World’s Cleanest Airport, 9th best airport in Asia and 10th with the best staff in Asia.
Contact Information:

  • Airport Code:                    NRT
  • Phone number:                +81 476-34-8000
  • Website URL:         
  • Address:                           1-1 Furugome, Narita, Chiba Prefecture 282-0004, Japan

Based on Narita International Airport reviews, the airport had a high reputation to take care of, from the moment they started operating their mindset was to aim higher and improve wider. This kind of attitude led them to their obvious several awards. With those massive traffic, NRT can smoothly accommodate their passengers with exclusivity. I wonder how do NRT looks like up close.

Feel free to share your experience below.




  1. Arrived on Korean Airs at one terminal and departed on Japan Airlines at another terminal. Process was quick and painless. Departure area for JAL was pretty barren and Internet service took only Japanese coins (since we were transferring we hadn’t changed money) and the concessionaire couldn’t change money.

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