Nantucket Airlines Reviews

The wholly owned subsidiary of Cape Air known as “Nantucket Airlines” was operated by Hyannis Air Service. In 1994, Cape Air and Nantucket Airlines merged and now are based in Hyannis, Massachusetts, United States though Nantucket Airlines is commonly known as ACK Air, since ACK is the airport code for Nantucket Memorial Airport.

CessnaThe airline consists of 5 Cessna 402 which is an aircraft type that can accommodate 6-100 passengers on board wherein these seats are easily removable so that the aircraft can be used in an all-cargo configuration. There are only three destinations for Nantucket Airlines, mainly Hyannis to Nantucket, Nantucket to Hyannis, but New Bedford is also part of their route since it includes New Bedford Regional Airport. Nantucket Airlines is in partners with American Airlines, jetBlue and United Airlines.

Flying with Nantucket Airlines

There are 4 options offered online for Nantucket Airlines. Customers are allowed to book a flight online, make a commuter reservation, hotel reservation and check flight status. There’s limited information offered online regarding Nantucket Airlines though it’s given because the Massachusetts-based airline is not as major as other American-based airlines.

Travellers are allowed to bring one checked bag, personal item and an additional free carry-out item. However, the exceeding luggage will cost starting at $40. Nantucket Airlines accepts live animals on their Cessna 402 flights though advance reservations are recommended. Only one pet per aircraft may be booked confirmed space. Live animals are approved for travel on a first-come, first-served basis.

Nantucket Airlines Reviews-electronic devicesFor the case of unaccompanied minors, minors under the age of five are not accepted to travel unaccompanied. There is no additional service charge or escort fee for unaccompanied minors from age five and up.

Cellular phones must be turned off prior to walking on the ramp to board and must remain off until entering the terminal at the destination. Portable music devices, tablets and electronic readers must remain off during takeoff and landing. Passengers may always use any medically-prescribed, physiological instrument, such as a hearing aid or pacemaker.

Nantucket Airlines Reviews of Passengers

It seems like Nantucket Airlines is getting a lot of appreciation from its passengers or customers. As to the most recent review posted on May 2, 2016, the passenger commented:

“My family really enjoyed our flight. The pilot was a real pro. Even cooler, was the fact that they allow one passenger to sit next to pilot, as I did on our return trip.
They’re small, and this allows themselves to be flexible. I will use them again.”
Nantucket Airlines Reviews-logo
How To Reach Them?

  • Website URL:            
  • Contact Number:                800-CAPE-AIR (227-3247) / 508-771-6944
  • Head Office Address:          660 Barnstable Road, Hyannis, MA 02601, 508-771-6944


Well what can I say, the reviewer was right. Since they are a small transportation company, it was easy for them to maintain and provide exclusive services. The adage “Small but terrible” will apply to Nantucket Airlines and Cape Air. Kudos for the airline for providing quality of service for more than two decades. Based on Nantucket Airlines reviews, feedback and all the information we gathered, it’s safe to say that Nantucket Airlines is worth the ride.

Have you flown with Nantucket Airlines? Feel free to share your experience below.



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  1. I sat waiting while they had to locate the pilot, we left an hour late. Once I scheduled the first flight back to Nantucket because I was coming in on a red eye, they didn’t run that flight and gave no reason, I had to wait another 2 hours. Recently when they changed over their computer system somehow my reservation ‘froze’ and they could not let me on the plane. I waited while two schedule flights left and had to buy another ticket just to get to Boston, to miss the event I was trying to attend

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