It was founded by Sheikh Mohammed bin Abdullah Al Thani, Sachin Gadoya, and Albert Dias in August 2007. Musafir has several offices around the world which include Dubai, Abu Dhabi, Sharjah, and Mumbai. The Indian online travel agency’s name is pronounced as moo-saa-fir, meaning “traveler” in Arabic.
Musafir lives by three promises to all travelers in everything they do – great choice, no-nonsense convenience, and a premium experience. The IATA-accredited travel agency is the UAE’s first premium-experience travel website. We offer flights to over 3,000 destinations, hotel stays in over 85,000 properties around the world, holiday experiences, and much more.
Did you know that Musafir launched their services in India in 2010, and signed an exciting partnership with cricketing legend Sachin Tendulkar in 2013, which saw him represent Musafir as a global brand ambassador until April 30, 2016. Now, let us take a closer look at Musafir reviews and services.
What is Musafir?
Musafir is easy to navigate; it will promptly show you the option to search and book for flights. The search engine can change its category of search from flights, hotels, visas, holidays, and business trips. The language of the site can be interchanged between the default and Indian version. Musafir promptly shows its highlight of the month right below the option to find flights. It also offers up to 11% off travel or flight deals.
They also have gift cards, just in case customers want to surprise someone with the gift of travel. But, I am quite confused as to why are they celebrating their 11th years if they were just established 9 years ago? Moreover, another good thing about Musafir is they have a mobile version of all the PC services mentioned earlier. The travel app is free to download from both the App Store and Google Play Store.
An easy monthly payment plan with installments spread across 3 or 6 months helps customers to save or chunk down their travel fees, and with 0% EPP. Though, this offer is only valid when you use select participating credit cards.
Musafir Reviews of Customers
We read several Musafir reviews online. On MouthShut, the Indian travel site garnered an overall ⅕ star rating since complaints are everywhere. One reviewer even complained about wrong and misleading information shown on their airline ticket. Some reviewers are in chorus when they mentioned Musafir is a total sham. Looking on ConsumerComplaints, 30 Musafir reviews are shown as all complaints. To be honest, this is not a good thing to know about Musafir; I wonder if they are doing something to fix this.
How To Reach Them?
- Website URL: http://www.musafir.com/
- Contact Number: 600 544 405 (open from 9am to 8pm)
- Contact Page: https://www.musafir.com/Contact/Default.aspx
- Head Office Address: Ibn Zaydoon Street, Umm Al Tarafa, Rolla, Sharjah, UAE Sharjah,
Sharjah United Arab Emirates
After gathering information about Musafir, we are not quite sure if they are the best travel site you should book with. But, feel free to be the judge by reading through those Musafir reviews. It is still best to do your research first before placing a booking online. Feel free to leave a comment below.