Manila Ninoy Aquino International Airport Reviews
Manila Ninoy Aquino International Airport Reviews-Paradise
As we all know, the Philippines had been one of the most visited countries in the world for its rich diverse tourism, paradises, beaches, culture and food. Name it all. The Filipino has a taste for an adventure. But the Pearl of the Orient had been once infamous for their main international gateway for travelers, since it was often being referred to as the worst airport in the world. However, I read a recent list and they are not even included. You can also check this 5 Worst Airports in the World.

In this review, let’s somehow build up the reputation of Manila Ninoy Aquino International Airport  (MNL).

Manila Ninoy Aquino International Airport Reviews of Passengers

As we recall, on April 2-3, 2016, the MNL power failure incident really affected thousands of passengers, not alone the travellers, but the Manila Ninoy Aquino International Airport reviews as well. On Skytrax, MNL had a current overall score of 3/10 which was rooted from the several complaints by tourists and travellers who got stranded and felt rightfully accompanied when the power failure occurred. According to the most recent review which was later posted on the 23rd of April 2016:

All in total darkness. Passengers used mobile phone light to use toilets. All access in and out of airport blocked by security. Access to food area blocked by security. No food and water for passengers and families with small children for 5 hours. No announcements were made. Air conditioning failed. No standby generators. The place was sweltering.

No one in charge of such a busy airport. Tens of thousands of passengers lined outside the airport had no water or toilets. Children were screaming everywhere. Power restored after 5 hours. Just imagine that this is a very busy international airport. No one will be held responsible for such poor service. Really awful.

This review alone caught the attention of other readers.

Manila Ninoy Aquino International Airport Reviews-medical clinics

Recently, MNL, or what frequent flyers call as NAIA, had improved in some of its facilities, from the bathrooms being well maintained, new toilets and cooler aircon system, though only terminals 1, 2 and 4 have diaper changing tables outside the toilets. Manila Ninoy Aquino International Airport also has a lost and found team to assist passengers with items left on their flight.

For medical attention, please be reminded that all terminals in MNL have medical clinics with well trained medical staff. The airport and tourist information desks in each terminal are open during operational hours

Manila Ninoy Aquino International Airport Reviews-shopsThere are either restaurants, coffee shops, snack bars or bars both landside and airside in all terminals. A large concentration of eateries can be found in the departures level of terminal 1, while the food court in the departures area of terminal 3 has a range of options. Extensive duty-free shopping is available in the international terminals, while a comprehensive range of retail outlets is provided in the domestic terminal.

Unfortunately MNL doesn’t have any internet kiosk or internet cafes within the airport, but free WiFi is available at the passenger movement areas.


Getting to and from MNL is easy in the Philippines. As we all know, the country has many jeepneys which route to almost any destination or city possible. Apart from those, taxis and bus are also available to get travellers to the heart of Metro Manila. Transportation is never been a problem with MNL.

To be more guided nowadays, especially if you are driving, it is still best trying to use Google Maps for driving directions, travel time and route taken.

Location – Traffic – Service

Manila Ninoy Aquino International Airport is situated 7km (4 miles) south of central Manila. MNL is the hub for AirAsia Philippines, AirAsia Zest, Cebu Pacific, PAL Express and Philippine Airlines which offers domestic and international routes. Philippines’ main international airport has 2 asphalt runways and 4 passenger terminals. Statistics shows that last year they had accommodated over 36.6 million passengers which makes a 7.84% increase compared in 2014 with only 3.5%.

Airport/Terminal Map
Manila Ninoy Aquino International Airport Reviews-Map

Past: MNL was initially known as Nielson Airport which was the original airport that served Manila, inaugurated in 1937, but later on, it was moved to its current location and was renamed as Nichols Field due to the reasons of less terrain slope. The original structure was actually built on what is now the site of Terminal 2.

Present: MNL project in 2014 with an estimated 32.6 million (peso) by the Department of Transportation and Communications had greatly helped them upgrade their facilities in Terminals 2 to 4.

Future: A fifth terminal is on plan to be constructed solely for budget airlines.

logoContact Information:

  • Airport Code:                 MNL
  • Phone number:             (02) 877 7888
  • Website URL:      
  • Address:                        Andrews Ave, Pasay, 1300 Metro Manila


The government-owned international airport had obviously been trying all means of ways and effort to regain their standing. Though we can’t really avoid certain circumstances, MNL sees to it they are well prepared to properly handle situations. Have you been to Manila Ninoy Aquino International Airport? Feel free to leave a comment below.




  1. Arrived Monday 4pm and found all immigration desks were manned with no queues and sailed through. Bags took about 10 minutes to arrive but then straight through customs and into taxi. All told no more than 15 mins from disembarking to leaving the terminal.

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