Malindo Air Reviews

If you recall, we once wrote about an airline formed out of the unity of two countries: Singapore and Thailand. NokScoot is a merged airline of two budget airlines, known as Nok Air of Thailand and Scoot of Singapore. In this review we’ll be checking on Malindo Air.

A joint venture between the National Aerospace and Defence Industries (NADI) (51%) of Malaysia and Lion Air of Indonesia (49%). The name was actually derived from the two respective countries ‘MAL-’ for Malaysia and ‘-INDO’ for Indonesia: “Malindo”. Malindo Air was founded in 2012 and commenced operations in 2013 as a budget airline providing flights within Malaysia and to Indonesia.
The fleet of Malindo Air consists of (11) ATR 72-600, (10) Boeing 737-800 and (6) Boeing 737-900ER: a total of 27 aircraft.

To see more a detailed list of the merged airlines of Malaysia and Indonesia, click here. Malindo Air operates air carrier service at Kuala Lumpur International Airport.

InFlight with Malindo Air
Malindo Air Reviews-crew

Malindo Air has two cabin classes on board: Economy and Business Class. Both classes provide travel-at-luxury experience with their spacious leather seats equipped with entertainment system AVOD to experience different movies, TV shows while using your headphones. Baggage allowance is between 15-40 kg. They also provide WiFi onboard and roaming services define true seamless connectivity.

Passengers are served with specially catered meals to delight customers with their Malaysian delicacies at affordable prices. Travellers can also join their frequent flyer program Malindo Miles which offers a range of benefits designed to enhance their travel experience by earning miles and redeeming travel-related benefits and discounts.

Official Website and Mobile App
Malindo Air Reviews-page

Their web page looks entertaining and attractive which means travellers are happy in Malindo Air reviews based on the overall functionality of the official website. Since Malindo Air’s site is modernized, it’s easy to navigate all over the page. It also provides a lot of information such as the privilege, inflight experience, services, policies and Malindo Miles access. The official page lets travellers check-in online, manage their booking and even book for a hotel reservation aside from a flight booking. The red bar at the top updates customers with the current news going within the airlines.
mobile app
The mobile application of Malindo Air pretty much is the mobile version of the functionality and services offered in the PC version. Though based on Malindo Air reviews about the travel app, it’s malfunctioning and needs a lot of improvement even if the app recently made its update on April 21, 2016.

Malindo Air Reviews of Customers

According to Skytrax, flying with Malindo Air is not bad at all. Showing to have a total score rating of 7/10 out of 74 Malindo Air reviews online pretty much explained everything. The most recent feedback posted are all positive and are being appreciative over the airline’s services. Some might have given them 10/10 but it has a little complaint over better customer service and seat comfortability.
How To Reach Them?

  • Website URL:             
  • Contact Number:                 +603 7841 5388
  • Contact Email:           
  • Fax Number:                       1300 885 390
  • Head Office Address:           N1, Level 4, Airlines Office Main Terminal Building
                                                Kuala Lumpur International Airport (KLIA)
                                                64000, Sepang, Selangor Darul Ehsan, Malaysia


Malindo Air might be a budget airline but it performs like a major airline. This is a good example of yet another successful partnership of two countries. We are looking forward to hear more about Malindo Air in the future. Who knows, you might see the airline’s name on the list of World’s Top 100 Airlines for 2016. If not this year, maybe the next?

Have you flown with Malindo Air? Feel free to share your experience below.



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  1. I was on flight OD231/232 from COK-KUL-COK last week was pretty sceptical in the beginning due to many negative reviews I came across. Nevertheless I must say that the flight was very OK (in terms of value for money) staff were very friendly and approachable. Food was not bad either the delay was tolerable too no missing baggage etc.. Would fly with Malindo again.

  2. I flew OD804 SIN-KUL and it was one of the best flying experiences I’ve had. Flight was on time cabin crew were very friendly and attentive throughout the short flight. IFE was working great! Worth my every penny spent. Highly recommended!

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