Malaysia Airlines Reviews

Malaysia Airlines sounds familiar right? It’s because of the mysterious disappearance of the aircraft was believed to be taken by the devil’s triangle: Bermuda Triangle.
Let us see what kind of hell Malaysia Airlines has been through and how they managed to keep going!

The Descent of MAB
The airlines was founded in 1947 as Malayan Airways though after Independence day (August 31, 1957) the name was changed to Malaysian Airways and again changed to Malaysia-Singapore Airlines though ceased operations in 1972 and was divided to Malaysian Airline System (MAS) and Singapore Airlines (SA). In the long run the Malaysians chose MAS as their national flag carrier because the name itself was changed to Malaysian Airline System with the same abbreviation as MAS. In 1980 till 2005 the name was officially changed to Malaysia Airlines.

Mr. Christopher Mueller is the current Chief Executive Officer of the airlines. The 53 year old German with 25 years of overall experience in aviation.

Malaysia Airlines’ FACTS
Malaysia Airlines (MAB) or Penerbangan Malaysia Berhad, is the national flag carrier of Malaysia and in alliance with Oneworld. The main bases are at Kuala Lumpur International Airport and Kota Kinabalu International Airport with a current fleet size of 93 consisting of 15 Airbus A330-300, 6 Airbus A380-800, 59 Boeing 737-800 and 13 Boeing 777-200ER.

On March 8, 2014 an international flight, Malaysia Airlines flight 370, carrying 227 passengers and 12 crew flew from Kuala Lumpur International Airport to Beijing International Airport and was lost in transit and hour after takeoff. Reports said it ended up crashing in Southern Indian Ocean however in July 2015, some debris was found on Reunion Island, France. Some parts of the aircraft have not yet been found and remains a mystery as to what happened to the aircraft.
Malaysia Airlines Reviews - Flight 370
The Malaysian Airlines logo is a resemblance of the Kelantan Kite from their traditional Kelantan International Kite Festival in Malaysia.
Malaysia Airlines Reviews - Kelantan Kite

MAB Services
There are three high-end classes in Malaysia Airlines: First, Business and Economy class.

First Class passengers gets the royalty service like a King or Queen. Customers are given the feeling of flying on a private jet. Fine dining kind of food service with a choice of Malaysian favorite foods or light meals and healthy choices. Special noise-cancellation headphones are available in this class alongside with a wide range of the latest music, movies, TV shows. First class passengers are allowed up to 50 kg baggage allowance.

Business Class passengers get the formal style of service like a CEO or President. Customers are given the 40 kg baggage allowance. Seat selection is a freedom given to Business class passengers serving with  palate-pleasing gourmet cuisines of Malaysian foods and dietary needs if the case requires. A portable player is offered to customers if they requested more than the given Audio Video on Demand systems.

Economy Class passengers gets the cozy feel of at home kind of service from seat selection services where AVOD is installed in every seat. Overhead screens are also present as an additional in-flight entertainment. Complimentary meals and drinks are offered in this class though they respect customer dietary needs just tell them ahead of time.

One of the known top services of Malaysia Airlines is the MHsim, customers on international flights get a free MHsim to be able to stay connected with their loved ones even overseas. Customers have to make sure to activate the sim and top up before their departure.

The frequent flier program of the airlines, Enrich, which entitles customers to earn Miles every flight with Malaysian Airlines. To grasp more about this program, click here


Official Website and MHmobile
The interface of the website of Malaysia Airlines displays a huge picture of Petronas Towers, AKA Twin Skyscraper Towers located in Kuala Lumpur, as their wallpaper. The background image gives a warm and relaxed feeling plus the shades of blue layout for the fonts and headings are wisely designed. The website feature provides customer options to book a flight, manage their travel, check-in online and check flights status. The heading of the website gives access to current deals, plans, airline information, service and language selector.
Malaysia Airlines Reviews - Website

MHmobile is the airline mobile app version of availing services. The functions are similar to the PC version in which customer can book flights, review deals and offers, check Enrich miles, check flight status and more. The mobile app is available on iOS and Android
MHmobile


What People are Saying
In this Malaysia Airlines review, the airlines is getting high praise from their customers. One recent review of a happy customer titled her review with “happy with our choice of airline”. The reviewer said “Overall Malaysian Airlines offers very good value in business class. As we were KLM passengers on this flight operated by Malaysia Airlines, we were able to use the KLM lounge at Amsterdam. It was pleasant with a wide selection of food and drink, but very crowded. We had a stopover in Kuala Lumpur, and the airport check-in for our second leg was very smooth (as KLM passengers we couldn’t check in for the MH flight online). The Malaysia Airlines lounge at Kuala Lumpur was fine, but the food selection was distributed all over the lounge so it was hard to know what was being offered. On both flights the business class seat didn’t recline flat, and on the Boeing 777 the inflight entertainment system was quite clunky. Kuala Lumpur really shines in its inflight service and the delicious food it offers. In both Kuala Lumpur and Melbourne our luggage appeared in good time. We were happy with our choice of airline.” he gave the airlines a rating of 8/10 according to Airlinequality.com


Contact Information

  • Website URL:                       www.malaysiaairlines.com
  • Contact number:                  +603 7840 3702
  • Contact Email:                     tanwf@mas.com.my
  • Fax Number:                        +603 7846 3932
  • Head Office Address:           3rd Floor, Admin Building 1, MAS Complex A, Sultan Abdul Aziz Shah Airport,
                                                47200 Subang Selangor, Wilayah Persekutuan, 50250, Malaysia

I Therefore Conclude
Online, there are many Malaysia Airlines reviews for you to read, however, in this one we see the airline is really going through ups and downs. However slight changes are occurring since Mr. Mueller took over as the pilot for the airlines. Ranking as 24th in this year’s The World’s Top 100 Airlines by Skytrax World Airlines Awards, proves that “The harder the struggle, the more glorious the triumph.”

 

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2 COMMENTS

  1. I believe it’s the Bermuda Triangle’s wrath again. Very terrifying, but good to known Malaysia Airlines is still operating.

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