​Since it has been a year, we will be starting to write new reviews about the travel sites we once wrote about last year, just to give you a heads up of the current status or changes of a particular online travel agency. Things can change in a span of a year, that’s why we decided on re-writing some of the written travel search engines and give you the freshest feedback for 2016.

In this review, we will be re-talking about MakeMyTrip.

MakeMyTrip Reviews 2016

MakeMyTrip Reviews 2016-Deep Kalra
Deep Kalra

The Indian travel site said to be the number one online travel agency in India was founded in 2000 by Deep Kalra and began its journey in the US-India travel market. Before Deep established MakeMyTrip, he was the vice president of business development for GE Capital and a graduate from Indian Institute of Management Ahmedabad. This history pretty much explains why the travel company is well managed by their founder and CEO.

​​How does MakeMyTrip work?
MakeMyTrip was created to empower the Indian traveller with instant booking and comprehensive choices. We personally love how MakeMyTrip looks like, the services let customers search and compare for flight bookings, hotel reservations, holiday packages and even transportation services. The right hand of the page promotes their latest offers via flashing images of holiday deals. The language of the site isn’t a problem, but in case travellers want to change the country of origin for the page, the option is located at the top right.
MakeMyTrip Reviews 2016-page

Tmobile apphe travel site had already extended their services to mobile application. The travel app of MakeMyTrip is available on the App Store, Google play Store and Windows Store. It is said that the mobile app will offer exclusive deals if travellers will make bookings directly from their mobile. I wonder how does it go though.

Now let’s check the credibility of MakeMyTrip.

MakeMyTrip Reviews 2016 from Customers
When I entered the keysearch “MakeMyTrip Reviews 2016”, all I got was complaints. It seems like compared to last year, the said-leading Indian travel site is still garnering negative feedback from its consumers. According to 198 MakeMyTrip reviews 2016 on ConsumerAffairs, the travel company got an overall score of 1/5. To see the following comments and continuous complaints. Click the link below:
MakeMyTrip Reviews 2016-logoHow To Reach Them?

  • Website URL:                     www.makemytrip.com
  • Contact Number:               1-800-102 8747 (toll free)
  • Contact Email:                   service@makemytrip.com (domestic flights)
                                             Internationalbookings@makemytrip.com (international flights)
                                             hotelservice@makemytrip.com (hotels and holidays)
  • Head Office Address:        MakeMyTrip India Pvt. Ltd., Tower A, SP Infocity 243,
                                             Udyog Vihar, Phase 1 Gurgaon, Haryana – 122016, India

It seems like MakeMyTrip was just all pretty face. I was actually amazed at first with how their page looks like, their services and even the mobile app’s offer and functionality. But I was just disappointed after reading MakeMyTrip reviews 2016. We really need to make thorough research over one travel site before making a booking because we can just rely on how good looking they are. If this was the best Indian travel site, then I wonder how the rest of travel sites in India work.

Feel free to leave a comment below.



  1. I have called multiple times for my refund. They had been cancelled due to the Nepal earthquake (FYI my grandparents had gone there for the Pashupatinath (Shiva) pilgrimage). The refund has been processed to them as on 8th of May 2015 from Indigo for which I have confirmation from Indigo, but till date they do not have the time to process the refund back to my account. I am extremely disappointed with their service and I’m sick of begging for my own money

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