Jakarta Soekarno–Hatta Airport Reviews

This Indonesian airport, Kemayoran Airfield, was initially used between 1928 and 1985 but was considered unsatisfactory because it was too close to the major Halim Perdanakusuma Indonesian military airport. It was then that Jakarta Soekarno–Hatta Airport was established to replace Kemayoran. Did you know that CGK’s first and second terminal were designed by the same French architect who designed
Charles de Gaulle Airport?

Due to its proximity to the suburb of Cengkareng, the airport is also known as Cengkareng Airport and this is where the airport code was derived from. One of the characteristics of the airport is the incorporation of the local architecture into the design, and the presence of tropical gardens between the waiting lounges. Imagine gardens inside an airport. Cool right? In this review, we’ll be giving you more about Jakarta Soekarno–Hatta Airport (CGK).


Jakarta Soekarno–Hatta Airport Reviews-restaurantIf you are wary of being lost in the busiest airport in Indonesia, don’t. Because, there are manned information desks in all terminals. Generosity is practiced that restrooms are found throughout the airport. Meanwhile, showers are available in the lounges. ATM machines, banks, and currency exchange facilities are found in Terminal 1 and 2. Musholla/prayer rooms can be found throughout all 3 terminals.

The airport operates for 24 hours; according to  Jakarta Soekarno–Hatta Airport reviews, the best place for a sleepover is in Terminal 2, because plenty of seats are available but there can be a lot of overnight travellers. Jakarta Soekarno–Hatta Airport Reviews-shopJust so you know, the air conditioning is cold, so we advise you to bring an extra layer. A few hotels are also located at or close to the airport.

Free WiFi internet access is available throughout the airport. Post offices, telecommunications services, and telephones are provided in Terminals 1 and 2. Free local calling is offered in the waiting lounges.


Jakarta Soekarno–Hatta Airport Reviews-railwayFor driving directions,  the airport is a 30-minute drive (longer during rush hour) from Jakarta city centre, off the Soediyatmo toll road (Bandara exit). Public transportation is also an option, Airport shuttle bus services are available to destinations within Jakarta, Depok, Bandung, Cileungsi, and Pgc Cililitan.  Several car rental agencies can be found at the airport, the same with taxi services.

Location – Traffic – Service

garuda indonesia
Jakarta Soekarno–Hatta Airport is situated 20 km (12 miles) northwest of Jakarta, serving as the hub for Batik Air, Cardig Air, Citilink, Garuda Indonesia, Indonesia AirAsia, Lion Air, Sriwijaya Air, and XpressAir. The public international airport has 3 terminals with the 4th to be expected completed by 2022. The 2 runways of CGK operate non-stop destinations to Singapore, Malaysia, Hong Kong, United Arab Emirates, and Japan. They successfully accommodated 59 million passengers in 2013.

Airport/Terminal Map
Jakarta Soekarno–Hatta Airport Reviews-map

Jakarta Soekarno–Hatta Airport Reviews-logoContact Information:

  • Airport Code:           CGK
  • Phone Number:       +62 21 5505179
  • Website URL:           http://www.jakartaairportonline.com/
  • Address:                   Jakarta, Kec. Tangerang, Banten, Indonesia


We checked on Jakarta Soekarno–Hatta Airport reviews, and we found out that the airport had been garnering an average rating score from travellers. Passengers are majorly commenting over their happy overall experience with CGK. As one of Southeast Asia’s main air transport hubs, the airport was able to maintain a positive relationship with its customers. This might be the reason why the airport is still part of the World’s Top 100 Airports by Skytrax. Ranking at 63rd spot, Indonesia has been considered one of the best countries to provide travel services.

Feel free to leave a comment below.




  1. CGK is a small airport and can’t be compared with KLIA or Changi. However upon arrival there are always lenghty immigration queues and signage is pretty poor. At departures to check in areas are pretty chaotic. Decent amount of food outlets and shopping.

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