FlightHub is an online travel agency that sells airline tickets, hotel accommodations, car rentals, and cruise trip tickets. It’s a Canadian company that, according to their website, aims to make traveling easier, cheaper, and readily available. While such goal isn’t unique to FlightHub—nearly all OTAs have this objective—their service quality certainly differs. So, is FlightHub legit? Let’s find out.
A look at FlightHub
FlightHub is an Ontario-based company that launched as an offline travel agency more than two decades ago. It used to sell unused flight tickets at a discounted price. Before the internet, the company only operated from their office and also sold tickets via phone calls. As the internet became globally available, FlightHub decided to transform into a web-based business. Their transformation from a brick-and-mortar travel agency to an OTA was made possible by expanding their team of travel agents and also hiring programmers, web designers, and customer service representatives.
Why should you use FlightHub? According to their website, they provide instant e-ticket delivery, the cheapest price, an all-in pricing with no hidden or extra fees, and a support department that helps customers from beginning to end.
What customers think
It’s not surprising to find thousands of FlightHub reviews online considering how long this company has been in business. What’s surprising, however, is the fact that people are actually posting positive reviews. If you’re the type to read customer’s opinions online then you know that people are more keen to post their negative. Of course, there are still some who said that FlightHub’s customer support isn’t as good as the company claims them to be. Below are some customer reviews that may give you an idea whether or not to do business with this online travel agency.
“Flight Hub is my GO TO. They have the best rates, reputable and trustworthy. I dont like givng my credit card info to just any online site”
“I have used flight hub a number of times and enjoyed my experience. I think the only frustration I have had it that my mbna MasterCard never works so I can’t collect the points. When I call in to flight hub they say it is on the credit card company’s end and when I call the credit card they say there is nothing holding up then transaction on there end and it must be flight hub. I am not sure if there is a way for me to get it to work.”
“Thanks FlightHub! I was looking to book myself on the same flights as my boyfriend (we used RBC points for his) and found it to be extremely easy. I was pleasantly surprised by this, as the round trip flights were multi-airline with layovers. I would for sure be using FlightHub again.”
— Kayla Boyd
“I am happy with getting the best possible price, with a combination of air carriers. Would have rated a 5 star experience, but session timed out once, as I was arranging details with other passenger. I really like the reminder notes to wait as your booking is loading.”
— Danene Kresier
If you want to get in touch with the company or FlightHub’s customer support team, kindly refer to the details below.
- Website: www.FlightHub.com
- Toll-free phone number: 1-800-900-1431
- Direct phone number: 1-647-689-2956
- Facebook page: https://www.facebook.com/FlightHubGlobal
- Twitter profile: https://twitter.com/flighthub/
Our verdict on FlightHub
Online travel agencies are always under fire for the flaws of their services. What many do not realize is that prices, ticket availability, and the quality of service during flight is no longer under the agency’s control. Before booking with FlightHub, or any OTA, know that they are merely distributors of tickets and other travel services. Also, OTA websites can sometimes have some down time due to system updates and other technical reasons. If the FlightHub website or mobile app crashes, it’s always a good idea to contact them directly.
So, is FlightHub legit? With the company’s 20+ years of experience, thousands of satisfied customers served, and decent services, we say that yes. FlightHub is legit.
Want to try out their website? You can do it by just searching for the flight, hotel, cruise, or car rental service via their homepage. If you want to get email updates for the cheapest flight tickets, try signing up for an account. Let us know what you think!