GoAir Reviews

The low-cost airline of India traces its roots back to 2005 when the son of Indian industrialist Nusli Wadia, Jehangir Wadia, established an airline under Wadia Group. Initially, the airline operated with a single aircraft serving four destinations including Goa and Coimbatore.

In 2009, British Airways was interested buying a stake in the airline and SpiceJet talked with a possible merger. But, both were No Deal. It was in 2012 that GoAir became the fifth largest airline in India in terms of market share following the demise of Kingfisher Airlines.

GoAir Reviews-Jehangir Wadia
Jehangir Wadia

Now, GoAir has 20 Airbus in its fleet catering 22 domestic routes. The founder is still also their managing director, Jehangir Wadia. GoAir aircraft are painted in different colour schemes such as blue and pink with the logo on the tail. In 2011, the airline announced that all its aircraft will convert to a new grey colour scheme.

Yesterday, a news article was published saying “GoAir may become first Indian budget airline to take wings to Europe”. Well, this is because GoAir has expressed its intent to fly abroad from next year and indicated Europe among several other regions in this regard, a top Civil Aviation Ministry official has said. To read the full news article, click here.

InFlight Services

As a budget airline, GoAir has only one type of service on board. The good news: passengers get to experience Business Class at the price of Economy. This service includes priority check-in and disembarkation. Travellers have a baggage allowance of up to 35 kg. Passengers have enough legroom space and a vacant middle seat, complimentary meals and beverage on air, and invitations to the lounge and restaurant at selected airports.

PC and Mobile Services

pageI don’t know, but I quite notice that the official website of GoAir has a striking resemblance with IndiGo. Maybe it’s intentional or unintentional. But, whatever is the case, it seems like GoAir is on the higher rank lately. Going back to the web page, the site is organized and easy to navigate. GoAir Reviews-mobile appHowever, I am afraid that its text size might be a problem in the future.

Moreover, travellers can freely book flights and hotel reservations online. Customers with booking can manage and check their flight status online. Information regarding GoAir’s service, policies, and news updates are also found on their site.

GoAir Reviews of Passengers

GoAir Reviews-crewWe searched for GoAir reviews and we found out that on Skytrax, they had garnered an overall rating of 6/10. Based on 38 GoAir reviews, the airline is always considered as the favorite airline in India. However, the only downside was the meals on board. Complimentary welcome drinks are given and snacks, but meals have to be paid. The cabin crew of the airline were always praised in the feedback with, “The cabin crew were nice and friendly. Overall a happy experience.”

To see more of these GoAir reviews, click here.

How To Reach Them?

  • logoWebsite URL:                https://www.goair.in/
  • Contact Number:          092 – 2322 – 2111 / 020 – 2566 – 2111
  • Contact Email:              sudhir@goair.in
  • Fax Number:                +91 22 5541 0001
  • Head Office Address:    1st Floor C-1 Wadia International Centre
                                         Pandurang Mumbai 400 025, India

Conclusion

Did you know that in 2008, GoAir was rated as the Best Domestic Airline for Excellence in Quality and Efficient Service” by Pacific Area Travel Writers Association? In 2011, they were also awarded with “Best Performing Airline” in Asia and Africa with all Airbus A320 by Airbus.

NOTE: Please do not confuse GoAir with the Hawaiian airline, go!

 

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2 COMMENTS

  1. The experience was simply horrible. The flight was delayed by more than 2 hours. On landing at Mumbai Airport we had to wait for more than 1 hour for our baggage as there were no Go-Air staff for the same. I will never ever book any flight from Go-Air in future.

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