Getaroom Reviews

You maybe know by now what the meaning of: “Get a room”. If you don’t then let me remind you. The expression is used when you see two couples cuddling and hugging intimately and obviously showing too much public display of affection. That’s when the term “Get a room” is used, to give them the advice to go somewhere private to express their unsightly exchanging of love.

Getaroom.com was founded by Robert Diener and David Litman in 2009. The two were also the founders of Hotels.com in 1991. Robert Diener has 25 years of experience in the travel industry and one of the earliest internet entrepreneurs. David Litman was Robert’s college classmate which ignited the idea to start a hotel room consolidation business. And now the two are regular teachers at Cornell Law School.
Getaroom Reviews - page
​​Why getaroom?
Getaroom is a niche site according to the president and CEO, Mr. Diener, when he said “We are more of a niche site but we are growing triple digit rates because consumers want value and we figured out how to deliver that.” Let us see if this is true:

I personally love the interface of getaroom because it express relaxedness and comfort with their sunset background contrasting with the chosen green and greyish black color of the page. With getaroom, travellers can search for hotel reservations at over 80,000 hotels worldwide.

To customize the search results customers have to enter their destination, date/duration, room and vacationers quantity. The option to change the result with your national currency is shown on the green header of the page, it’s a list of currency from A to Z.

However if customers have no idea where to go, scrolling down will be the best option to get ideas. Promotions for hotel packages with images and ratings are shown in thumbnail wherein customers can click the option to learn more about the hotel interior, services, review and rates.
Getaroom Reviews - deals

Why NOT getaroom?
I stumbled upon several Getaroom reviews and customers are not really pleased with their services. They are called fraudulent, scammy, misleading advertisers and were asked other potential customers not to do business with them.

This is one of the most recent cases when they overcharged a customer and he said “I booked two rooms for a trip for my daughter’s birthday. When I gave my credit card info to reserve the rooms, I was charged by the booking site $245.96. When I got to the hotel, which was an unsavory place to stay, I was also charged $191.72. I called getaroom.com to complain about the double charging. While I did get a refund from the hotel, the refund ended up being the lower amount. Even though the rooms were cheaper, I had to pay the higher amount. This booking site is a huge disappointment and I will not use it again.” and with this he gave getaroom a 1 out of 5 rating.

How to getaroom

  • Website URL:                  www.getaroom.com
  • Contact number:            800-468-3578
  • Contact Email:                Just@getaroom.com
  • Fax Number:                  800-895-1160
  • Head Office Address:     3010 Lyndon B Johnson Freeway, Dallas, TX 75234

Dont-be-a-statistic


We Don’t Need To “getaroom”
Now I am convinced after seeing all those Getaroom reviews. We shouldn’t boast that our business is good enough and doesn’t need improvement. When your consumers are getting out of hand that is when you lose control. Don’t just settle with just enough and never get too comfortable, remember there’s always room for improvement.

 

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4 COMMENTS

  1. Silly and I love the featured image as Red ROOM of pain of Christian Grey.
    It mean what it says. Stay away from that room or you’ll experience pain and pleasure.
    But maybe with Getaroom, i’ll experience pain.

  2. WARNING: This company will KEEP your credit from any prior reservation cancelled and ONLY put it towards the DEPOSIT of your next reservation, and only for 6 months. Then they will KEEP what money is left of YOUR credit.
    They will NOT apply a full credit to you next reservation, again, only towards the deposit, which is a marginal amount. Please share. I am SO upset with this company

  3. This company is a scam.

    I booked and cancelled a room through getaroom.com well before the fully refundable cancellation date. When I checked my credit card statement, getaroom had charged me $25 for cancelling the room.

    When I called getaroom customer service, they said that the hotel, not getaroom had charged me the fee. I called the hotel wholesale reservations department who informed me that not only did they fully refund my payment (so that getaroom could then return the funds to me) but that, that policy DOES NOT EVEN EXIST.

    I called getaroom back but they simply read me a bogus script about the $25 charge over and over like robots.

    After sensing this was a scam, I looked the company up online and sure enough, so many customers were getting worked over in the exact same way.

    Be careful and do not use this company. If you book through Kayak, make sure that getaroom.com does not, in fact, handle your reservation. They are a nightmare. Customer service, if you can call it that, is just a bunch of rude robots who will refuse to help you no matter what proof is presented.

    I can only assume that getaroom is profiting off of customers such as myself. Instead of providing support, getaroom.com banks on the fact that if they read you a script of a policy that was clearly never agreed to or outlined in any communications, you’ll simply give up.

  4. Sure Getaroom get a lot of complaints than getting a room for their customers. I am sorry to hear to what happened with your transaction with them. I hope you were able to get a refund at least.

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