EuropeDestinations is a product of Tripmasters.com which has been operated by Solar Tours since 1984.
The aim of this online travel itinerary agency is to provide travelers their necessities in travelling at its finest. EuropeDestinations is led by the President and CEO of Solar Tours, Mr. & Mrs. Checa (Rafael and Maria)
Mr. Rafael Checa once said in an interview about EuropeDestinations “We provide a personalized experience to the consumer by providing them with suggested itineraries they can select from. They have the options to just modify travel dates and length of stay for any part of the itinerary, build on from our suggestions, or completely create their own customized package. We offer a wide selection of hotels, activities and transportation options from which to choose. We also post feedback from consumers of past vacations that may help others in planning their trips.”
I personally was confused when I was on EuropeanDestinations, the small fonts all over made me feel slightly dizzy, I wonder how other visually impaired travelers will work this through. Anyway the layout of EuropeanDestinations shows an option for customers to build their itinerary or find and customized packages.
On a positive note, the right hand side of the page shows a list of up to date and the most popular itineraries, even showing how many nights and the price offered. In this section customers can also search for other trips people have already taken wherein travelers can choose what country they should start searching. There’s an option to subscribe to their mailing list, which is shown right below this section.
The left hand side of EuropeanDestinations is their promotion section. Where customer can learn more about Europe’s tourist attractions. Also this section provides a list of top countries, cities in Europe and highlights of best sellers and markets.
Their customer service number (1-877-267-2247) is functional 24 hours a day and 7 days a week. However if customers want to chat with a live agent, “Chat with US!” icon is located at the top right of the page. EuropeanDestinations is generous with their payment policy that they accept credit card or PayPal and even staggered payments.
Why NOT EuropeanDestinations?
Most of the EuropeanDestinations reviews are warning travelers to stay away from them. Let me share two of the most recent reviews from a customer and a potential customer. The first reviewer, a customer, was not comfortable with them and here’s a screen snap of his frustration:
The second reviewer, a potential customer, went ‘round and ‘round with them when she said “I have been trying to call/email just to get them to book me for 2 rooms since you can’t do it online, you can only book 1 room for up to 4 people and we have 5 people 2 adults 3 kids. When I got them on the phone, they were acting as if I was bothering them and were not helpful at all, alls they said was that they would send me the information by email but as of this day they have not and that was over a month ago, so I emailed them two weeks after asking for the same information and still no response.
I emailed them again and even filled out their online request form and still have no response I might call one more time and see if I get someone else.” obviously she was patient, I hope EuropeanDestinations already emailed her already.
- Website URL: www.europeandestinations.com
- Contact number: +1 877 267 2247
- Contact Email: firstname.lastname@example.org
- Fax Number: +1 866 336 5543
- Head Office Address: 5640 Nicholson Lane, Suite 215, Rockville, MD 20852, USA
To Sum It Up
I would bluntly say that EuropeanDestinations is legit. However they are not that keen on providing customer service as they mentioned as 24/7. Because the reason I wrote this review, was because someone suggested that I write about EuropeanDestinations. This is not a paid review. That person had an awful experience with the tailor-made itineraries which was designed to help, NOT disappoint travelers, either ingroup or an individual. Have you tried booking with them? Feel free to leave a comment below.