Delta Air Lines Reviews

Delta Air Lines Reviews-Collett Woolman
Collett Woolman

“Running an airline is like having a baby; fun to conceive, but hell to deliver.” Collet Woolman said. He was the founder of the major airline in America. Did you know that he didn’t just founded the airline? He also did all means to buy it from the US Department of Agriculture. Curious how that happened? Then join me as we witness the story of this majestic airline in the United States.

The Beginning
Delta Air Lines traces its roots back in the 30th of May 1924 as Huff Daland Dusters Inc., by Mr. Coad and Mr. Collett Woolman in Macon, Georgia in 1928. During that time, Mr. Woolman successfully bought the air service. How? He left them, but to raise a capital by establishing crop-dusting and passenger service outside the US, particularly in Peru. After acquiring the company, he changed the name to Delta Air Service. The word “Delta” was derived from Mississippi Delta. The airline became the first in the US to operate the McDonnell Douglas MD-11 in 1990.

Facts about Delta Air Lines
The airline is now known as Delta Air Lines and is currently headquartered at Hartsfield Atlanta International Airport. The major American airline has 722 aircrafts and flies to over 334 destinations worldwide. It is a member of SkyTeam alliance and carrying the motivational slogan “Keep Climbing.” Given its origin, this makes Delta Air Lines the sixth-oldest active airline worldwide and oldest in the United States.

Aside from the awards that customers earn in each flight with their frequent flyer program, SkyMiles‒Delta Air Lines had gathered a lot of recognition and awards these past few years. To see the list in chronological order, click here. Their current CEO is Mr. Richard Anderson. He has more than 25 years of experience in aviation prior to joining Delta, that includes his position as former 14 year CEO of Northwest Airlines.

On Board, Website and Mobile Services
Delta Air Lines is gallant with their cabin class services. They are categorized into two: Business and First Class. Wherein, passengers enjoy the luxury type of service on board served with the best, well-selected and chef-inspired fine dishes and drinks that even include Starbucks’ coffee. To keep them entertained, an inflight WiFi is available along with their complimentary entertainment system from Delta Studio.

servicesThe page of Delta Air Lines is elegantly designed with its choice of royal colors of blue and red with an extensive language selection. Well, like other airlines, Delta’s official website lets customers book, manage and check their flights online. This page also gives travelers access to their services as well to their social media accounts on Facebook, Twitter and their Blogs.

Delta Air Lines Reviews of Passengers
As the adage says: “You can’t have it all’. After reading various Delta Air Lines reviews, customers appear to be disappointed or maybe over-expectant due to the fame of the airline; from its awards down to recommendations. However, the Delta Air Lines reviews are showing a different story. One passenger even commented that the airline has a “terrible system with no value”.

Another reviewer said “Flight from San Diego to San Jose was delayed only 15 minutes, but then no notification was given to anyone until after 15 minutes. Not even an explanation, no help, no offer of a refund or trying to find us another flight or alternative. My husband and I, almost missed our jobs early the next day. Customer service is absolutely horrendous at both bag check in and ticket counter. Will never fly Delta Air Lines again.”
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Contact Information:

  • Website URL:                       wwww.delta.com
  • Contact number:                   +1 800 455 27 20
  • Fax Number:                         +1 404 715 54 94
  • Head Office Address:           1030 Delta Boulevard, Hartsfield Atlanta International Airport, Atlanta
                                                Georgia 30354,  United States

In The End
Based on various Delta Air Lines Reviews, the company is one of the most famous airlines in the travel industry. However, what bugs me is the fact that their customer service is not as consistent as their business. Just so you know, Delta Air Lines ranks as the 45th spot in The World’s Top 100 Airlines according to Skytrax’s World Travel Awards 2015.

Have you ever flown with them? Feel free to share your experience below.

 

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1 COMMENT

  1. Flew Delta Connection (ExpressJet) from Gainesville Florida to Atlanta. Flight was on time and actually arrived ahead of schedule. ExpressJet (DBA Delta Connection) much better than when ASA flew this route as Delta Connection.

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