Croatia Airlines Reviews

The government-owned national airline of Croatia traces its roots back to August 20, 1989 as “Zagal” (Zagreb Airlines) with a single Cessna 402. But initially they only provided cargo services for UPS. Though after the democratic elections in 1990, the airline was rebranded to “Croatia Airlines”. A McDonnell Douglas MD-82 was added to the fleet in 1991, when Croatia Airlines had an agreement with Adria Airways. However, due to the Croatian War of Independence, the airline was forced to suspend operations.

In 1992, when the airline had finally commenced operations, they acquired three Boeing 737 from Lufthansa. By then Croatia Airlines had became the national airline of the newly-independent country and made its first inaugural flight from Zagreb to Frankfurt.
Croatia Airlines Reviews-aircraftNow, the airline is still fully owned by the government of Croatia while being managed by their president and CEO, Krešimir Kučko. Carrying the company slogan “Više od udobnog leta” which means “More than a comfortable flight,” Croatia Airlines had been a member of Star Alliance since November 2004. They operate flights to 27 destinations (for the list, click here) with 12 aircraft.

Flying with Croatia Airlines
Croatia Airlines has two types of services classified as Economy and Business Class. Passengers are offered free food and beverages which vary depending on the class of travel, the flight duration and the part of the day. Business Class travellers are served with snacks and a cold/warm meal while, in Economy Class, international flights, passengers are offered with variety of snacks though they can freely choose something from their selection of meal with beverages.
Croatia Airlines Reviews-on board
For special occasions, the airline offers cake and wine at 25-30€ on board.

Croatia Airlines Reviews-attendantFor entertainment, travellers has the option access their inflight magazine or go for online shopping. Though the only form of video system is equipped with video systems used to broadcast instructions for emergency situations.

Their frequent flyer program, Miles&More, lets travellers earn miles while flying with them. These miles can be redeemed in due time for several travel related discounts, upgrades and other type of airline accommodation.

Official Website and Mobile App
The overall impact and functionality of their page is easy to navigate. Everything is simply organized and understandable. The official page lets customers search and book flights online, check flight status and timetable. Apart from that, travellers can also book for a hotel reservation and car rental services. The page doesn’t seem useful but believe me it’s loaded with information such as news, policies, services and newsletter services.
Croatia Airlines Reviews-page
Croatia Airlines has a mobile version of these services available in iOS and Android devices. With the mobile app, customers can book a flight, download mobile boarding pass or receive it via SMS. Manage bookings, obtain all relevant information they need to prepare for their flight and even contact details of the airline’s offices.

Croatia Airlines Reviews of Passengers
Though the services are broad, the review are just average. I wonder why? Let’s check them. According to 58 Croatia Airlines reviews, the airline had gathered a 6/10 rating score on Skytrax. On a positive note the recent feedback are mostly positive. To be safe let’s just consider the Croatia Airlines reviews as mixed, yet overall average.
Croatia Airlines Reviews-logo
How To Reach Them?

  • Website URL:               
  • Contact Number:                   +385 1 667 65 55
  • Contact Email:             
  • Fax Number:                          +385 1 616 01 52
  • Head Office Address:             Croatia Airlines d.d. Bani 75b, Buzin 10 010 ZAGREB HRVATSKA

Croatia Airlines might not be at the top, but the country’s attractions sure had top the record internationally. They just need to work their travel accommodations properly starting with their own flag carrier. We believe that in time Croatia Airlines will sure be part of the major airlines on the top list. Because they deserve it.

Feel free to leave a comment below.



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  1. Amsterdam – Zagreb and back. Well maintained and clean A319 airplane. Takeoff was on time the snacks they offered was more than enough for such a short flight and was very tasty. Their new seats were comfortable the crew happy and smiling. Both flights were on time the price of the ticket was not the cheapest option but still good enough for the quality you get.

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