Charles de Gaulle Airport Reviews

There’s a lot of cheese in this country, being world-renowned for their capital city Paris. France has sophisticated cities, sunny seashores, snowy mountains and wooded valleys all in one country. However, we all know that the French are the moodiest kind of people, their customer service was always proven blunt or worse, close to unfriendly. Let us check, if this truth applies in travelling and accommodation as well. Now, in this review, we will gather information about France’s largest international airport, Charles de Gaulle Airport.
Charles de Gaulle Airport Reviews-passengers
Charles de Gaulle Airport Reviews of Travellers
Judging from over 600 Charles de Gaulle Airport reviews on Skytrax, the airport has mixed reviews but with a total score of a 3/10 star rating, which only means, this is below average. Travelers are complaining about the confusing signage at the airport which had been considered as the ‘worst large international airport’ by a customer. Some reviewers are pissed off over airport staff who are being rude to their customers who can’t speak French. Another reviewer had been in the airport for four times and generalized his experience as bad times four.

However, given the negative feedback they had received simultaneously, some reviewers on a different perspective are seeing the little improvements of Charles de Gaulle Airport. He gave the airport a 9/10 score on January 19, 2016, when he said:

“Although terminal 2A is not the newest and therefore not as classy as 2E, lots of improvements have been made by a recent refurbishment. Check-in and screening were a breathe, and, upon arrival, immigration was easy and fast, as well as baggage delivery. Unlimited free wifi everywhere. A very pleasant experience at CDG, far from all the clichés that you can read or hear.”
Jo Klor from France

According to Charles de Gaulle Airport reviews, the toilets were not clean and the rest room’s lights are accessible through motion sensor, the lights remain on for only about 20 seconds (unless the consumer is moving.) 11 information desks are located throughout the airport; two of the following:

  • Terminal 1: Departures level, Exit 2 and at the Arrivals level, Exit 36
  • Terminal 2E: Departures level, Exit 6 and at the Arrivals level, Exit 8
  • Terminal 2A: Departures level, Exit 7 and at the Arrivals level, Exit 8

And one each at Terminal 2A-Exit 6, Terminal 2C-Exit 6, Terminal 2D-Exit 6, Terminal 2G-Main Hall and Terminal 3-Departures hall.

The Charles de Gaulle Airport also has other facilities such as medical centers, prayer rooms, smoking areas, money changers and cash machines or banks.

WiFi is available throughout the CDG terminal, just make sure to connect to “WIFI-Airport” and follow the instructions on-screen. Pay-as-you-go computer desks with broadband access are also available in every terminal and also most lounges offer complimentary internet.

Charles de Gaulle Airport Reviews-directionDirections
There are a number of options getting to and from Paris and Charles de Gaulle Airport by public transport such as: trains, airport buses, taxis and shuttles. Well, the cheapest and the most convenient way to transit with light luggage will be with RER Train. To get to and from Paris, click the link for reference.

Location – Traffic – Service
Charles de Gaulle Airport is located 23 km or 14 miles from central Paris in the suburb of Roissy. The airport is the main hub for Air France, Delta Air Lines, FedEx Express and XL Airways France and serves domestic and international flights from 4 runways and 3 terminals.

Terminal 1 is the oldest, Terminal 2 was built exclusively for Air France and Terminal 3 operates charter and low-cost airlines flights.

Most of the Charles de Gaulle Airport reviews said that the terminals of the airport are not clean, and not good looking. They even recommend other travellers to arrive at least 2 hours before their flight due to the airport’s unexpected delays and other underrated services.

Statistics show that last year (2015), CDG had accommodated a total of 65 million passengers which were derived from 30 nonstop international routes.

Airport/Terminal Map
Charles de Gaulle Airport Reviews-map


Charles de Gaulle Airport Reviews-Charles de Gaulle
Charles de Gaulle

Past: It was initially known as Aéroport de Paris Nord (Paris North Airport) in 1966. As an honor to the president “Charles de Gaulle”, the airport was renamed in March 1974 under his name; he served as president from 1959 to 1969 and made major contributions such as being the leader of the Free French Forces and founder of the French Fifth Republic.

Present: Two months ago, Terminal 2A of CDG was closed and it was alleged to be the start of their development plan: Terminal 4. To get the latest news about Charles de Gaulle Airport, click here.

Future: The French newspaper, La Tribune said that CDG will likely build a new Terminal 4 around 2025, to increase the capacity of the airport to 80 million passengers per year.

Contact Information:

  • logoAirport Code:            CDG
  • Phone Number:        +33 1 70 36 39 50
  • Website URL: 
  • Address:                   95700 Roissy-en-France, France

In these Charles de Gaulle Airport Reviews, CDG might not be appealing as their tourism sounds, but they were awarded “The World’s Most Improved Airports”, which means the airport is really doing something to improve their service. This alone makes the CDG a renowned airport internationally.

In this review, we aimed to provide our consumers essential travel information. Keep reading our reviews and future airport reviews. Feel free to leave a comment below. We are glad to help!




  1. Impractical with long corridors (very long transfer from terminal 3 to terminal 2F) strange layout hard to find the way little services too little waiting space etc. Also famous for losing luggage. And: the airport has it own dedicated beggars and homeless people.

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