Caribbean Airlines Reviews

The world’s hottest pepper called “Scorpion”? The home of Scarlet Ibis and Hummingbird? There are more things you don’t know about Trinidad and Tobago. Come and join me as I explore the colorful flag carrier of the country: Caribbean Airlines. Let us witness, are they the world’s hottest airline as well?

Caribbean Airlines Reviews-Michael DiLollo
Michael DiLollo

Origins and Ownership
Caribbean Airlines was established on the 27th of September 2006 in the Republic of Trinidad and Tobago. However, they needed ample time to operate due to some in-house problems between unions and the management of its predecessor. On the 1st of January 2007, Caribbean Airlines commenced operations with 5 Boeing 737-800 and codeshare agreement with British Airways in March. Like SkyWest Airlines, Caribbean Airlines became the first airline to initiate in providing air travel with a Carbon Neutral program to invest in eco-friendly projects.

Now, Caribbean Airlines is headquartered in Piarco and Norman Manley International Airport and Air Jamaica as a subsidiary. The national airline of Trinidad and Tobago fully owned by their government has a total fleet size of 17 serving over 20 destinations internationally. Mr. Tyrone Tang will act as the company’s CEO after the sudden resignation of Michael DiLollo for personal reasons. Prior to that, Michael even said that he was placing the airline in a good financial position.

Inflight Services
Caribbean Airlines has two cabin classes: Economy and Business. Both classes are well-prepared to provide passengers with a welcoming atmosphere and sincere hospitality. Well, it is quite obvious that the Business Class will have the priority check-in, booking and baggage retrieval. But Caribbean Airlines practices fairness on board so that they make sure that the Economy Class passengers won’t feel less appreciated. Seat selection is also part of the airlines’ services and meals are authentic Caribbean cuisine with wines or juices.

Official Website
The paradise view of the Caribbean Airlines gives a summer welcoming mood to travelers. Plus, I love the idea of adding a screen reader for hearing and visually impaired travelers. However, I am not pleased with the overall layout of the official website because it is simply done, like just a formality to have a so-called website page. To be honest, I felt bored just seeing the whole site. They don’t even have a mobile application of this type of web service.

Caribbean Airlines Reviews and Feedback
I was actually surprised with the majority of the Caribbean Airlines reviews, since they are being rated with 5/10 by Skytrax. This score means they are getting an average feedback from their passengers. However, as I browse through those Caribbean Airlines reviews, most of the customers are not really happy with what they experienced.

One reviewer mentioned it was the worst airline experience he had and another reviewer said, he felt helpless and conned. Others were bored due to the no-entertainment flight. Well, some old reviews show exactly the opposite of the recent ones. This review actually caught my attention:

“My wife and I travelled with Caribbean Airlines in August 2015. The flight experience was mostly comfortable and staff very polite. The complimentary meal was tasty.  Nevertheless, the flight overall was enjoyable and there were no major issues. I would definitely fly with this airline again as the cost was reasonable and the experience was good value for money.” She gave the airline a 6/10 score.
Caribbean Airlines Reviews-logoContact Information


  • Website URL:                
  • Contact number:                      +1 868-625-7200
  • Contact Email:               
  • Fax Number:                            +1 868 669 6541
  • Head Office Address:                Iere House, Golden Grove Road, Port of Spain, Trinidad, Trinidad & Tobago



Caribbean Airlines Reviews-conclusion
According to Caribbean Airlines reviews, the national airline of Trinidad & Tobago is giving off a neutral standing when it comes to air service. They might have the hottest pepper, but not evidently the hottest airline. However, given the negative Caribbean Airlines reviews, they never sought defeat. That was another good factor of the Caribbean, they never back down and they are also patient.

Feel free to leave a comment below.



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  1. Delayed for 1 hr and didn’t bother to announce it. Upon return they were overbooked and were asking everyone if they wanted to reschedule. The return flight was no better another delay without announcement. Overall the service was below what I am accustomed to at AA however if your expectations are very low then this can be your choice of airline.

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