Canadian North Reviews

Canadian North Reviews-aircraftCanadian North was actually established to focus the transportation needs of the northern Canadians and was commenced in 1989 as a subsidiary of Canadian Airline and evidently catered services in the north of Canada. The parent company of the airline was changed in September 1998, when Norterra Inc. bought Canadian North and change its livery in 2003. There’s actually an explanation to why the logo of the airline is a polar bear, a midnight sun and the northern lights, these are to express different aspects such as “serious delivery” and “serious service”

In 2014, Norterra almost merged with Makivik, owners of First Air. The almost merge was said to “create a stronger, more sustainable business, provide better service to customers and lead to new economic development opportunities across the North. We believe the two companies would complement each other’s strengths.” However, in October 2014 the merge was announced as cancelled.

Canadian North Reviews-Steven-Hankirk
Steven Hankirk

Now, Canadian North has a total fleet size of 18 and serves 23 destinations in Alberta, Northwest Territories, New Brunswick, Nova Scotia, Newfoundland and Labrador, Nunavut, Ontario and Quebec and 2 routes to the United States particularly in Florida. The president, Steven Hankirk, had over 25 years in the travel industry prior to his leadership with Canadian North.

Wherein in his term as the president, the airline won the award for the “Eagle Feather Business Award” and the “Premier’s Award of Distinction”during the Commerce Awards Gala in 2014. On the event, he actually said “It’s been a remarkable five years and I am very grateful for the opportunity to have led such an excellent company in this interesting and challenging industry. A decision like this is never easy, but I believe it is the right time for me to make this move. I leave behind a very strong and talented management team, fully able to execute the company’s strategy and continue on the path of expansion, diversification and fleet modernization” For reference, click here.

Canadian North Reviews-pageOfficial Website and Services
Well, as seen on their website the polar bear is their main theme and it’s already explained above why. However, like other airlines, it seems that Canadian North was left out with their page’s design, but this wasn’t something Canadian North reviews are actually worrying about. Even if the site itself might not look enticing as compared to other major airlines, functions and features are all working. Basically, Canadian North lets customers search and compare flights, check flight status and manage their booking.

Canadian North Reviews-onboardIt also gives an access to more information regarding the airline’s services and policies. Since it’s just a domestic airline that caters services to the Northern Canada, it only has one kind of cabin class onboard, wherein passengers are offered snacks such as warm cookies, bannock, muffin, bread or a cheese plate. For special meals, travellers should contact them 24 hours prior to their flight to make a reservation. Meals are not complete without beverages, they offer a selection of tea or coffee and even fruit and vegetable juices. Liquor service will depend on the flight attendant’s discretion.

Canadian North Reviews of Customers
As expected, the site itself garnered a total of a 7/10 score rating based on 5 Canadian North reviews. Not bad. To see more about the airline’s feedback and comments in relevance to this score, click here.
Canadian North Reviews-logo
How To Reach Them?

  • Website URL:             
  • Contact Number:                 +1 800 661 1505 / +1 403 503 2310
  • Contact Email:            
  • Fax Number:                        +1 403 250 2019
  • Head Office Address:           200, 580 Palmer Road N.E., Calgary, Alberta, T2E 7RE, Canada

In A Nutshell
I was amazed that a small domestic airline can cater services for northern Canada and manage to keep their service and quality well-maintained. Not all domestic airlines can perform as well as Canadian North works. Judging from some Canadian North reviews, we are looking forward to see the name of the airline in the list of the major airlines in the near future.

Have you flown with Canadian North? Feel free to share your story below.



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  1. My husband and I traveled to Yellowknife for a day. The main reason was that we wanted to visit Buffalo Airways. Canadian North were fantastic. Both services on time and on the way back to Edmonton we were lucky enough to travel on a 737-200 Combi which was fantastic.

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