Since it has been a year, we will be starting to write new reviews about the travel sites we once wrote about last year, just to give you a heads up of the current status or changes of a particular online travel agency. Things can change in a span of a year, that’s why we decided on re-writing some of the written travel search engines and give you the freshest feedback for 2016.

In this review, we will be re-talking about Booking.

Booking Reviews 2016

Booking Reviews 2016-Darren Huston
Darren Huston

When did Booking.com was founded? It wasn’t directly a creation by one person. The birth of the travel site was a merged from two booking sites in 2000. Bookings.nl of Geert-Jan Bruinsma and Bookings.org (Bookings Online) of Sicco and Alec Behrens, Marijn Muyser and Bas Lemmens. The name and URL were changed to “Booking.com” and the first CEO of the merged booking site was Mr. Stef Noorden.

Now, Booking’s parent organization is The Priceline Group, since they acquired the travel company for  USD133 million, which makes Kayak, Agoda, Priceline, Rentalcars and OpenTable its sister companies. Booking.com changed its name to Booking.com Limited and is now being led by their current CEO, Mr. Darren Huston who was formerly the president of The Priceline Group and the executive of Microsoft Corporation. It is quite obvious that the leader of Booking is one of the most respected CEOs of his generation.

How does Booking work?
page
To be honest, the first time I saw Booking, I thought it was an extension of Facebook in providing travel related services. Booking’s heading seems to be similar to Facebook’s. Booking had played a major role to the growth of Priceline from almost being bankrupt in 2002. The booking site offers the option to search and compare for the best deals from over 873,505 properties internationally.

Booking Reviews 2016-mobile appResults can be customized to 40 other languages and currencies. Booking has a mobile app of these services, available on both the App Store and Google Play Store. Another good thing about Booking is their customer service is operational 24/7 and their global team helps customers in English plus over 40 other languages.

But a good old friend of mine told me “If it’s too good to be true, then it’s not true”. I guess, he was right about that:

Booking Reviews 2016 from Consumers
Booking only shows “Review Centre” appearing to have 4.⅗ score rating from 10,064 Booking reviews 2016. But it doesn’t direct you to the page of ReviewCentre. I did try to check it manually and saw the most recent posted Booking reviews 2016 are all 1 star comments sharing about their unpleasant experience with Booking. Aside from that, when we tried to search for more Booking Reviews 2016, this is what we found out:
Booking Reviews 2016-complaint
The image says it all “Complaints”.
Booking Reviews 2016-logoHow To Reach Them?

  • Website URL:                       www.booking.com
  • Contact Number:                 1800 1 114 2126
  • Contact Email:                     customer.service@booking.com
  • Head Office Address:           Herengracht 597 Amsterdam, Netherlands 1017 CE, Netherlands

In A Nutshell
Even this icon on the left seems like the mobile icon app of Facebook. Geez, does Booking even have any slight originality? Judging through Booking reviews 2016, the booking site is definitely just a pretty face with too much flowery company description. I think Mr. Huston should at least look after the consumer complaints. But for now, Booking is not the best option for your travel itineraries.

Feel free to leave a comment below.

 

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1 COMMENT

  1. Worst company I have ever dealt with! I booked a room with free cancellation. When I cancelled, I was charges $211 by the hotel. I called the hotel and told them and they said it was free cancellation, so booking.com charged me. I have called many times, been on hold for 20+ minutes each time. I have emailed numerous people and even contacted them on Facebook. Still NOTHING!!! Do NOT use booking.com they are a worthless, scamming company.

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