Austrian Airlines Reviews
Travelling during ancient times was considered to be a survival mission. Since the beginning of time, humanity has been earthbound only able to travel by land or water. With the introduction of aviation, humanity took a giant leap forward. After the birth of the aircraft, airline industries all over the world started appearing one after another. Airline industries didn’t open new doors but also establish bridges for travelling by breaking limitations and taking transportation to a whole new level!
You’ll see why Austrian Airlines is living proof of this.
Austrian Airlines was founded on September 30, 1957 by Walter Barda-Bardenau. SkyTrax gave Austrian a 4 star ranking for their outstanding service. The current CEO of Austrian Airlines is Jaan Albrecht, he held the position from November 1, 2011 up to this very day. Albrecht is half-mexican and half-german born on January 21, 2005 in Puebla, Mexico.
Back in 2001, Albrecht was appointed as the new CEO of Star Alliance. Under his management the alliance was able to gain 27 news airlines.
Austria Airlines’ headquarters is based at Schwechat, Austria, their main hub is in Vienna International Airport.
What people are saying
Austrian Airlines attempts to provide great travel experience, there were a lot of positive reviews regarding their service and facilities. Previous passengers were even surprised how comfortable the economy seats were. There’s this one guy who wrote a review acknowledging the delicious food being served by a professional chef. Some passengers were overwhelmed by the flight attendants for their kind treatment.
Their website also offers a list of frequently asked questions with detailed information for individuals with disabilities, for example, a hearing impaired woman can easily choose one of the frequently asked questions and answers are sure to pop out. They also provide email customer service.
Austrians’ website allows passengers to check in as well as check their flight status you can also change your flight status 24hrs prior to departure. They allow passengers to book hotels and car rentals on their website. The website has a designated page for deals, wherein passengers can easily find the flight they want and book it. For each deal, the price, date, and destination is included.
Their fleet size consist 80 aircrafts and can reach 130 destinations all over the world. For their long haul fleet, Austria dispatches their Boeing 777-200 ER and Boeing 767-300 ER. While their vessels for short haul flights are, Airbus A321/A320/A319, Fokker F100/F70, and Bombardier Q400
One with Star Alliance
Austrian Airlines is a proud member of star alliance along with 27 other airlines worldwide since March 2000. Their parent company is Deutsche Lufthansa AG and are also the largest airline in Europe which is a member of Star Alliance.
According to a press release in 2014, their yearly profit is €10 million. In a statement included at the release, CEO Jaan Albrecht said “We are well on track.”
Austrian Airlines offers economy class and business class for both long haul fleets and short/medium ones.
Business class (Long Haul)
This class features a horizontal, two meter, full-flat bed, an innovative air cushion system and an integrated massage function. What more can you ask for? It’s like being at home along your journey
Economy class (Long Haul)
Austrian Airlines redesigned their cabin interior in 2013. Their ergonomic seats offer a unique, relaxed position to passengers so they can enjoy their trip in full comfort.
Business class (Short&Medium haul)
One outstanding feature for this class is that each person has one-free seat between them for a more spacious ride. Each passenger is able to move freely without having to share armrests with your neighbor.
Economy class (Short&Medium haul)
Each seat is wide enough to avoid feeling cluttered. You can even apply for extra leg-room but it will cost you, don’t worry the price is reasonable.
The reservation fee is regardless of fare class and frequent flyer status:
||70 EUR||per person & route|
||40 EUR||per person & route|
||25 EUR||per person & route|
Outstanding food and beverages
Austrian Airlines prepares an amazing menu of meals and beverages with the help of DO & CO, an austrian catering company. Austrian offers the goodness of Austria’s culinary authenticity. One mouth-watering food on the menu is Austria’s traditional Wiener Schnitzel. Flight attendants offer quality drinks, beer, and wine. Don’t worry, the flight crew makes sure to regulate the passengers alcohol intake. There were positive reviews about Austrians tasty meals, snacks, and good quality beverages.
Their special menu is also an outstanding feature for the sake of their passengers specific needs. Their special menu offers;
-Low Calorie meal
-Low fat & cholesterol meal
-Low sodium & salt meal
-Lactose free meal
|Religious & Ethnic Meal:|
-Asian vegetarian meal
-Non-dairy vegetarian meal
|For our Little Ones:
-child meal (suitable for 2 years old or over
-Special meal general
You can check out their full menu here: special menu.
Entertainment features differs in all classes. Business class passengers can enjoy visual and audio entertainment in front of a high-resolution, digital quality, 9 inch touchscreen monitor. With a single tap on the screen, you’ll enjoy over 50 movies and 60 tv series’ updated monthly, so you frequent flyers won’t get bored. Music lovers are going to enjoy the latest music selection. For the economy class, passengers can enjoy some leisure time while reading the latest newspaper and international magazines.
- Phone number: +43 5 1766 1000 or (+43 810 – 10 25 60 60)
- Fax number: +43 1 6886 526
- E-mail: firstname.lastname@example.org
- Website: www.austrian.com (to visit their website’s cotact page simply click here contact)
- IATA code: OS
- ICAO code: AUA
Austrian headquarters is based at Office Park 2, PO Box 1, Vienna-Airport, 1300 Vienna, Austria. Hopes these set of information is useful for future travelers.
Austria Airlines’ customer service doesn’t operate 24/7.
Monday 07:30 - 22:00
Tuesday 07:30 - 22:00
Wednesday 07:30 - 22:00
Thursday 07:30 - 22:00
Friday 07:30 - 22:00
Saturday 10:30 - 19:00
Sunday 10:30 - 19:00
Holiday 10:30 - 19:00
Austrian Airlines truly deserves a 4 star ranking, probably even a 5. CEO Jaan Albrecht is right when he said their company is on the right track. A few years from now, Austrian might be able to expand to even improve their excellent services. There are still a lot of room for improvement so who knows, next year, Austrian might be on top.