Allegiant Air Reviews

Allegiant Air has a fleet size of 81 serving 109 destinations worldwide using the company slogan “Travel is our deal”. Did you know Allegiant means “one who is loyal”. Let’s us witness how their leader had turn the tables over from bankruptcy to proficiency

Allegiant Air Origins and Facts
The airline started as WestJet Express in 1997 and received their operating certificate for domestic operations in 1998 as “Allegiant Air” now fully owned by Allegiant Travel Company with over 1,800 employees. The airlines original hub was at Fresno Yosemite International Airport in 1998 where its first inaugural flight were with Douglas DC-9-21 and DC-9-51 jetliners.

Allegiant Air Reviews - Maurice Gallagher Jr.
Maurice Gallagher Jr.

In 1999, Allegiant started the only jet service to Lake Tahoe Airport from Long Beach. However the airline wasn’t able to bring enough revenue to cover its costs which on 13th of December 2000 Allegiant Air filed for Chapter 11 Bankruptcy Protection and that’s when the current CEO of the airlines until now, Mr. Maurice Gallagher Jr., 65 year old president gained control and was able to raise the revenue with ancillary $33.35 per passengers. Mr. Gallagher Jr. believed that “There are all kinds of ways to succeed” and “I always look to change something.”

In 2010 Allegiant Air was named the “Top Performing Airline” in the low-cost/niche category by AVIATION WEEK as an annual award and their CEO, Mr. Gallagher Jr. recently received the Tony Jannus Award, becoming the 52nd recipient of the award by Tony Jannus Distinguished Aviation Society.

Allegiant Air Reviews - inflightIn Flight Services
The airline serves only one cabin class where passengers are offered with a variety of snacks and beverages for purchase with enough legroom space for customer’s comfortability. However the airlines doesn’t offer any type of inflight entertainment and customers have to bring their own personal electronic devices to keep them entertained. WiFi is not available.

PC and Mobile Version
The interface of the Allegiant Air’s website is simple and easy to access. Sections are laid out so  customers can book a vacations, hotel reservations, car rentals, check-in online, check flight status, manage booking and other travel information.
Allegiant Air Reviews - page
The lower part of the page inspires travelers with top destinations and top deals offered by their promotion section. Customers can also receive the latest deal with their newsletter service located right below the Top Deals section where customers can type their email address and home airport then hit “Go” to get subscribed.

Allegiant Air values customers who are more comfortable doing things online. The mobile travel app called
Allegiant2Go lets travelers have a paperless QR code Boarding pass, access upcoming trips, seat selection, priority board and lugging, check flight status and check-in online.

Allegiant Air Reviews of Customers
Tons of Allegiant Air reviews are showing and the domestic airline is receiving a lot of negative comments from passengers. Let’s look into one of the most recent review by their customers. She said the airlines lure travelers with low cost fare but will charge them for everything. She had to pay for seat selection, carry on, checked baggage, boarding pass printed at the terminal costed $5 and drinks on board will charge $2. Baggage allowance fee exceeding 40 pounds was charged as well. She noted the service as “A total nickle and dime operation” and she called it a crazy business in which she won’t recommend flying again.|
Allegiant Air Reviews - logo
Contact information

  • Website URL:                      www.allegiantair.com
  • Contact number:                 +1 702 851 73 00
  • Contact Email:                    malle@allegiantair.com
  • Fax Number:                       +1 702 851 73 01
  • Head Office Address:          Allegiant Air Corporate Office, 8360 South Durango Drive, Las Vegas, Nevada,
                                               89113, USA

Final Thoughts
Judging through Allegiant Air reviews, Allegiant Air had kept a neutral standing in the aviation industry that customers are not satisfied with its inflight services. If only the airline would try to hear out their customer concerns more than their profit, I believe that business is about people. Again business is done with people not with ideas, things, or money. Do you have any suggestion as well? Feel free to leave a comment below.

 

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1 COMMENT

  1. Arrived at Peoria Il. airport 2 hours early on July 22. Instead of leaving at 5:20pm because of problems we didn’t leave until 10:20pm. Arrived in Las Vegas at 1:40am arrived at our hotel at 4:15am. We could have almost saved a night’s lodging. Returning from Las Vegas to Peoria 2 hrs. late – they were short a plane! 40 Minutes on the tarmac doing paperwork. All in all it was not a bargain experience.

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