Since it has been a year, we will be starting to write new reviews about the travel sites we once wrote about last year, just to give you a heads up of the current status or changes of a particular online travel agency. Things can change in a span of a year, that’s why we decided on re-writing some of the written travel search engines and give you the freshest feedback for 2016.

In this review, we will be re-talking about AirGorilla.

AirGorilla Reviews 2016
Almost last year we wrote a review about the American based travel site. Like our weekly mantra we’ll be checking out AirGorilla as well. As we recall, AirGorilla was established in February 2001 and for some reason the only information regarding their main office is “San Diego, CA, United States”. We think that’s too general. Apart from the contact information we gathered below, the only way to access AirGorilla is only through the page itself. Not safe at all.

How does Travelocity work?
However, AirGorilla had finally updated their interface. Yes, finally. Though the services are similar with the old one. Pretty standard search, compare and book. Now, it also gives a list of other online travel agencies customers can search on, shown at the right wing of the page.
page
In this review, we tried making a search using from Boston, MA to Amsterdam, Netherlands on 04/11/2016 to 04/15/2016. AirGorilla provides two pages of searches, one directly from its 100 airline searches and the second page was for more searches using other travel sites. As we observed, it’s cheaper to book with the other sites unmentioned. Take note, they are NOT a BBB accredited business.

AirGorilla Reviews 2016 from Customers
AirGorilla Reviews 2016-service
Are you wondering too how’s the AirGorilla reviews 2016? Well, we checked on TripAdvisor forums and it’s not doing any good since then. Once a bait and switch company and still a fraud till now. New customers are having similar complaints as the old consumers about booking for a particular listed airfare deal which once paid, will be shown as sold out and not available. As to one reviewer said:

“I visited this website twice looking for airfare, and when I went to pay, I was told the fare quoted was no longer available. Both times I was shown a low enough airfare that I was willing to pay for when the search originally started, but they were not willing to accept payment when finalizing the transaction.”
AirGorilla Reviews 2016-logoHow To Reach Them?

  • Website URL:                www.airgorilla.com
  • Contact Number:          888-308-0854 (toll free)
                                         +1-858-836-8982 (outside USA)

Overview
AirGorilla promptly says “Discover AirGorilla” today. I guess, we had discovered them a long time ago. On a positive note, yes they had changed and upgraded their page’s layout. However, they failed to win back the hearts of their customers. The travel site once offered unique vacation and holiday deals but within a span of 1 year they were left out. Being unique is nice but consistency should be a mixture as well. A business won’t work without proper productivity.

Feel free to leave a comment below.

 

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1 COMMENT

  1. I hate gorillas as much as I hate AirGorilla now, they never had been better even for a year. Their services are the worst and the support team doesn’t care at all.
    They are just all bunch of pretty pictures, pages and offerings. Screw them, i’ll never booked with them EVER again!!!

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