Airfarewatchdog Review

Online Travel agencies function very well with credible connections. An agency’s downfall may occur with a weak connection with their partners and customers. Connection is an essential source that should be nurtured all the time, literally and figuratively all the time.

Origins and Ownership

Airfarewatchdog was founded in 1998 by George Hobica. Hobica was a travel journalist focusing on consumer issues, he was also a Marketing Manager for a large Multinational company. Hobica is also the CEO of the company up to date, Hobica has been in the online travel industry for 8 years and counting.

George Hobica (Airfarewatchdog Review)
George Hobica, founder and CEO of Airfarewatchdog

Airfarewatchdog is a proud affiliate of the Smarter Travel Media Network.

What people are saying

Airfarewatchdog isn’t actually the most popular kid, there are minimal reviews for the agency. The most recent one is dated back in March, 2015. Unfortunately, the reviews are not that pleasant, the positive reviews are way back in 2011.

One traveler shared her experience regarding the credible deals provided by Airfarewatchdog, she considered the company to be well-operated and reliable. One thing to consider is that there are very few reviews like this one.

It’s hard to determine the current stature of Airfarewatchdog right now since there are not many reviews or forums about the agency.

Since Airfarewatchdog is the middle-man, their main purpose is to provide the cheapest and most reasonable deals for travelers. According to Travelsitecritic.com, Airfarewatchdog promotes affordable price rates. It is possible that Travelsitecritic is being bias, since there are negative reviews about the agency not fulfilling their goal to assist travelers, especially travelers on a budget.

The Website

Airfarewatchdog's website
Airfarewatchdog’s website

The website design is pretty simple for travel service providers. Customers can look for flights with the lowest rate possible. They also provide hotel deals for travel itinerary by connecting the buyers (travelers) to the sellers (hotel companies). They present deals right on the homepage with their discounted price to make things easier for travelers.

“Airfarewatchdog” – Mobile Application

Airfarewatchdog Mobile Application
Airfarewatchdog Mobile Application

Think of it as a portable website for the agency. The same features included on the website applies to the application so customers can look for flights using their Iphones, because Android doesn’t provide the app.

Customer Service

Airfarewatchdog doesn’t provide phone support because they provide free service and low cost.

Customers can submit their questions, concerns and suggestions via email. The agency also has its own facebook page.

A FAQs page is included on their website for general questions and of course information for customers.

About

Their main office is located in New York, USA. There are 11 brilliant minds working for the agency and 1 dog (who is already in heaven).

Contact information

  • Website URL: http://www.airfarewatchdog.com/
  • Contact Email: questions@airfarewatchdog.com, pr@airfarewatchdog.com, george@airfarewatchdog.com and toby.streett@smartertravelmedia.com
  • Head Office Address: 70 Battery Pl # 504, New York, NY 10280, United States

Conclusion

Overall the company is doing well on its feet, but for how long? Their operation is lacking in many aspects especially with their customer service, major improvements are needed to be applied as soon as possible. Did you find this Airfarewatchdog Review informative? Feel free to leave your comments.

 
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