Since it has been a year, we will be starting to write new reviews about the travel sites we once wrote about last year, just to give you a heads up of the current status or changes of a particular online travel agency. Things can change in a span of a year, that’s why we decided on re-writing some of the written travel search engines and give you the freshest feedback for 2016.

In this review, we will be re-talking about Airbnb.

Airbnb Reviews 2016
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We got to admit, Airbnb is too mainstream that it was alleged to be the most reliable and fastest growing travel rental site. As you remember, in October 2015 we wrote a review about Airbnb, if you’ll click on the link it will pretty much tell you how Airbnb started or originated. Airbnb stands for Airbed & Breakfast which was founded in August 2008 by Joe Gebbia and Brian Chesky. It’s almost 8 years, since the company had started, but it seems like consumers are not really as happy as the business sounds. Now, let’s take a closer look about Airbnb.

How does Airbnb work?
This image below, specifically explained where was the company logo originated from:
Airbnb Reviews 2016-logo definition
Airbnb didn’t change their interface since the last time we wrote about them, but what captured our attention was, the background image now is moving. To simplify things, Airbnb caters two kinds of services for “The Guest” and “The Host”, which both can be us. The Guest is basically the customer looking for a rental place and The Host is the one who owns the rental place.

But the biggest problem Airbnb is facing right now, is majorly on the management between The Host and Airbnb itself. That makes customers most of the time unhappy and unaccommodated with their concern, leaving their consumers confused as to whom they shall complain. Let’s check some of Airbnb reviews 2016.

Airbnb Reviews 2016 from Customers
The most recent Airbnb reviews 2016, is this news site that even gathered 6 reasons why we should reconsider other sites (take your time to read):
http://www.news.com.au/travel/travel-advice/accommodation/airbnb-im-not-saying-we-should-break-up-but-we-need-to-see-other-people/news-story/55f3dcbe988e90152f03bc7f719cb849

Other Airbnb reviews 2016 were posted yesterday by Forbes which talk about the unnamed New York hosts which were accused of not paying taxes on the income and, in some cases violating the New York housing laws. If you’ll remember, this brought a suit against Airbnb. But on a positive note, slowly the company had learned to start paying taxes.

How To Reach Them?

  • Website URL:                    www.airbnb.com
  • Contact Number:              +1-415-800-5959 / +1-855-424-7262 (toll-free)
  • Contact Email:                  brian.chesky@airbnb.com
  • Contact Page:                   https://www.airbnb.com/help/contact_us (24/7)
  • Fax Number:                    (800) 738-3350
  • Head Office Address:        888 Brannan St., San Francisco, CA 94013, United States

Conclusion
Airbnb Reviews 2016-conclusion
However, given this news, Airbnb reviews 2016, the infamous home-sharing site had not won the favor of its own consumers. On Trustpilot, out of 1,008 Airbnb reviews 2016, they gathered an overall score of 2/10 rating. This will leave you questioning “Are they really reliable?”. I guess, the problem they are currently facing nowadays really had brought them down. It’s best if they should manage their hosts properly to assure customers or “The Guest” a pleasant service.

Feel free to leave a comment below.

 

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1 COMMENT

  1. Getting in touch with someone from Airbnb for help is almost impossible.

    Host misrepresented his rental and we found out when he accepted our request to rent. We told him within minutes that the rental would not work out and to cancel us. He refuses to cancel saying it’ll ding his standing as a host. If we cancel I pay a fee. Why should I pay a fee when he lied with his description of amenities.

    Airbnb is almost impossible to contact and they seem to want me to work it out with the host. This can be easily resolved by Airbnb but they don’t care.

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