Air Macau Reviews

Macau is a city in China which is more known as a city of Portuguese overseas territory, which means it’s a place of mixed Portuguese and Chinese influences. Macau is one of the most visited places worldwide due to its gambling that exceeded seven times Las Vegas’ The Strip . Join me as we fly with the flag carrier of Macau; Air Macau.

The Beginning
Air Macau Company Limited traces its roots back on the 13th September 1994. Prior to the beginning of Air Macau, there was no air service to Macau, aside from Macau Air Transport Company’s (MATCO) helicopter service. Due to the lack of suitable flat land. However on the 9th of November 1995, Macau International Airport was opened, this made Air Macau’s commencement for operations and pioneer in aircraft services within China routing initially Beijing, Shanghai and Taipei.

Did You Know?
Now, Air Macau is serving 23 destinations internationally with a total of 17 aircrafts consisting of 4 Airbus A319, 3 Airbus A320 and 10 Airbus A321 still headquartered at Macau International Airport. The airlines is 51% owned by China National Aviation Corporation (CNAC), 20% Air China, 14% STDM, 5% Eva Air, 5% government of Macau and the remaining 5% from Macau investors.
Air Macau Reviews - awards
Even being the flag carrier of Macau, the airlines never carried any symbolic features of Macau or Portugal. Earlier this year, Air Macau was awarded with the medals of Merit-Tourism on an annual presentation ceremony held at Cultural Centre. There’s no announcement made by Air China, the parent company of Air Macau, about who will replace the former CEO Mr. Zhu Songyan since he left the airline in September 2014.

Cabin Classes on Board
Air Macau Reviews - economy
Air Macau has two kinds of cabin categorized to Economy and Business. Each class has its own uniqueness in service depending on the flight number and sector. Classes are separated by seat arrangements wherein Economy Class passengers are located at the back part of the aircraft and Business Class takes the front section.

Air Macau Reviews - mealsMeals served depend on flight number, sector and cabin class too. Special Meals are also served for special dietary and itinerary meals of the passengers. Air Macau’s inflight meals are designated into hot light, snack, breakfast, lunch or dinner and was said by reviewers as one of the meals served in flight.

The Website
The official website is quite complicated to use for its small font sizing and vibrant colors are not healthy for non tech-savvy persons. Some words are even overlapping which makes it more difficult to understand. On a positive note, the Chinese airline’s website language is interchangeable to English, the option is located on the top right of the page next to the service hotline.
Air Macau Reviews - page
The features of the page lets travelers book flights and hotel reservations, to prove that the customer is not a robot a mandatory code is asked to be copied before booking. The other functions of the website give access to information regarding airline policies and services, booking management, flight status and online check-in. Air Macau doesn’t have a mobile app yet.

Air Macau Reviews of Passengers
Air Macau gathered a total score rating of 4/10 by Skytrax. However, given the below average rating of Air Macau reviews, the recent posts are actually not complaints or negative but a fair and neutral appreciation for the airline’s performance. The most recent review is dated 2014 because Air Macau caters only to destinations within Asia.

One reviewer said “Plane seating was very tight but ok for me. Staff immaculate and very polite – probably this airlines saving grace. Food was hot but a bit bland. Couldn’t hear hostess or pilot on the intercom. Return flight was ok smaller airbus but seating adequate. Again food was nice and hot but I had to ask for tea which should be served after meal.

I didn’t expect too much from an hour and a half flight but they could supply headphones and music. Also both flights were serviced by steps NO air-bridge – surely this wouldn’t affect pricing too much would it? Overall fair for the price but some attention to detail needed.” she gave Air Macau a 6 out of 10 rating according to Airlinequality.com
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Contact information

  • Website URL:                        www.airmacau.com.mo
  • Contact number:                  +853 8396 6888
  • Contact Email:                      airmacau@airmacau.com.mo
  • Fax Number:                         +853 8396 6866
  • Head Office Address:            398 Alameda Dr. Carlos, D’Assumpcao, Edif.CNAC, 13-18 Andar, Macau, China

In The End
After reading several ​Air Macau Reviews, I conclude that the airline is not one of the most competitive airlines. But their maintenance in providing outstanding service is one of the reasons why Air Macau is considered as efficient and worth flying with. Speaking from experience, I once flew with them via Economy Class, but the flight went well.

Feel free to share your experience with Air Macau below.

 

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2 COMMENTS

  1. Economy class seat was incredibly small. The food was OK. Services well done and crew are polite. Passengers should try using them for their future plans.

    • Hello Natasha, Thanks for leaving a comment in this Air Macau review. Thank you for sharing your experience with Air Macau, viewers will definitely love to know more about the airline’s services. See you on my next reviews. Have a nice day!

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