Air Cairo Reviews

Yasser Elramly-Yasser Elramly
Yasser Elramly, CEO of Air Cairo

​Initially, Air Cairo was established in 2003 just to operate charter flights to Europe and the Middle East. But just in 3-4 years, the airline’s growth was quick that it owned four new aircraft which made them upgrade to operate scheduled flights. As they are scheduling scheduled flights, now their fleet size is at 6, all consisting of Airbus A320-214s but in 2020 planning to expand to over 20 aircrafts.

Air Cairo operates weekly flights from Cairo International Airport to several destinations within Europe, which includes the following: Stuttgart, Hannover, Dusseldorf, Copenhagen, Oslo, Billund, Belgrade, Tbilisi and Prague and within the Middle East which includes the following: Jeddah, Riyadh, Al Gassim, Yanbu, Kuwait, Doha and Amman. To be specific, at present they cater to over 81 destinations. The airline is 60% owned by EgyptAir, and 20-20 from National Bank of Egypt and Bank Misr.

After knowing the origins and ownership of Air Cairo, let us talk about their official page and on-board services.

The Website and Services
Their official site was designed simply and neatly. It promptly gives the traveler the option to search and book flights. Consumers won’t have to worry about language barriers since the site itself can be changed from English to Arabic, Norwegian, Danish and Slovak. Next to the booking option, customers can check-in online or manage their booking by completing the steps listed on the right hand of the page.
Air Cairo Reviews-page
As known, Air Cairo is a low cost airline which serves customers with Economy and Business Class flights. iEagle had teamed up with Air Cairo in promoting their cheapest Business Class in the world recognition.

Customer Reviews
Air Cairo had been good at maintaining their service quality even with their customer’s feedback, well if backdated reviews are still reliable nowadays. According to Skytrax, the Egyptian budget airline had garnered a total of 3 Air Cairo reviews which rated them a total of 7 over 10. However, the actual reviews in 2009 are contradicting the score itself. A passenger gave them a 7/10 rating when she said:

“Istanbul to Sharm El Sheikh and Cairo to Istanbul: The planes were new clean Airbus 320. They didn’t serve us a hot meal only refreshments (butter cookies and a drink). Even the flights have been delayed for 2 hours on both ways I recommend Air Cairo.”
(For reference: http://www.airlinequality.com/airline-reviews/air-cairo/)
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How To Reach Them?

  • Website URL:                     www.flyaircairo.com
  • Contact Number:               +202 2268 7681 / +202 2268 7682
  • Contact Email:                    commercial@aircairo.eg.com
  • Fax Number:                      +202 2268 6695
  • Head Office Address:         20 El-sayed Zakaria Khalil Street, Cairo International Airport, Sheraton
    Helipolis, Cairo, Egypt

Conclusion
The only thing that some consumers find problematic with Air Cairo is their promotion located on the official site, which is actually written in Arabic and not understandable to foreign consumers. However, they see to it everything’s assisted, since they are rich with contact information on the bottom of the page. These alone make the airline adept in providing quality customer service.

Feel free to leave a comment below.

 

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1 COMMENT

  1. Everything went averagely fine but I am not fully satisfied with my overall experience with Air Cairo. Maybe because I expected much from this Egyptian airline, but it seems they failed my expectation. *sigh* anyway still going to fly with them, since I don’t have a choice

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